The Art of Trust Building: Transform Lives, Teams, and Organizations

by Dennis Reina, Michelle Reina

Overview

Master the essential actions that create lasting trust in any relationship, from the world's leading experts in workplace trust.

Trust is essential to all relationships, but knowing how to build and maintain it remains elusive. Drawing from three decades of research and consulting, trust experts Dennis and Michelle Reina provide a comprehensive roadmap for creating lasting trust in any relationship.

Through actionable frameworks, tools, and stories, readers will learn:

• Essential behaviors that build trust in character, communication, and capability
• How to foster an environment of openness where people feel heard and valued
• Ways to rebuild trust after breaches or betrayals
• Techniques for strengthening self-trust as the foundation for trusting others
• The role of gratitude in nurturing reciprocal trust

With the groundbreaking Reina Individual Trust Scale Assessment and concrete strategies for implementation, this essential guide equips readers to forge powerful bonds of trust that endure through uncertainty and change.

Product Details

ISBN-13:	9798890571458
Publisher:	Berrett-Koehler Publishers
Publication date:	01/13/2026
Pages:	240
Product dimensions:	6.00(w) x 9.00(h) x (d)

About the Author

Dennis and Michelle Reina are the cofounders of Reina, a trust-building consultancy. Considered pioneers in the field of workplace trust, they are change-management consultants, executive coaches, and sought-after keynote speakers who each have a PhD in human organizational systems. They are also the authors of the bestselling business books Trust and Betrayal in the Workplace: Building Effective Relationships in Your Organization and Rebuilding Trust in the Workplace: Seven Steps to Renew Confidence, Commitment, and Energy.

Editorial Reviews

Whether building or restoring trust, the techniques and examples throughout this book will help you clarify your relationship with trust and incorporate its value for you, your team, and your company.”
—Art Hu, Global Chief Information Officer and Chief Technology and Delivery Officer, Solutions and Services Group, Lenovo

“This must-read work offers clear definitions and practical examples on how to apply the principles for establishing and maintaining trust—by far, one of the best books I've read!”
—Yolanda Conyers, Board of Directors member, Seagate Technology

“In this book, the Reinas weave together compelling stories, insights, strategies, and research to offer a practical, insightful framework for leaders to cultivate trust within their teams and organizations.”
—Martin Schneider, President and CEO, Center for Creative Leadership

“This work presents a path to the kind of lasting and meaningful trust that high-performing teams radiate. The Reinas guide us on the mechanics of not just building trust but rebuilding it when we naturally fail as leaders.”
—Kari Wilkenson, EVP, Huntington Ingalls Industries, and President, Newport News Shipbuilding

“This work gives practical, research-backed ways to build the kind of trust that speeds up decisions and makes work more fulfilling for all leaders and teams.”
—Jeff Orlando, Chief Learning Officer, Bristol-Myers Squibb

“This insightful guide, with grace and compassion, offers every leader, team member, and individual who wants to create more effective, productive, and connected workplaces the blueprint to do so.”
—Lucy Suros, Vice Chair of the Board, Articulate

“From assessing the level of trust within an organization to providing tools that can be used to identify and resolve gaps, this book helps organizations and leaders move toward a level of peak performance.”
—Paul Rosenbaum, former Senior Vice President, Business Transformation, AT&T Business

From the Publisher