Table of Contents
Introduction
Chapter 1 Introduction to HR 3
Chapter 2 HR and Technology 9
Section 1 Talent Acquisition
Chapter 3 Workforce Planning … Succession Planning 15
Chapter 4 The Legal Landscape of Employee Rights 25
Chapter 5 Job Analysis and Descriptions 37
Chapter 6 Strategic Recruitment 45
Chapter 7 Interviewing and Hiring 61
Chapter 8 Employee Onboarding 79
Section 2 The Employee Experience
Chapter 9 Employee Engagement 91
Chapter 10 Employee Retention 99
Chapter 11 Flexibility and Work 109
Chapter 12 Employee Rewards and Recognition 117
Section 3 Total Rewards
Chapter 13 The Legal Landscape of Compensation 125
Chapter 14 Compensation: An Introduction 137
Chapter 15 Developing a Salary Structure 147
Chapter 16 The Legal Landscape of Employee Benefits 159
Chapter 17 Employee Benefits 169
Section 4 Employee Development
Chapter 18 Promotions and Other Internal Movements 183
Chapter 19 Assessing Employee Development Needs 189
Chapter 20 Best Approaches to Developing Employees 193
Chapter 21 Coaching as an Employee Development Strategy 205
Chapter 22 Performance Management 211
Section 5 Employee Relations
Chapter 23 Employee and Labor Relations 225
Chapter 24 Workplace Harassment 241
Chapter 25 Diversity, Equity, and Inclusion 249
Chapter 26 Risk Management 257
Chapter 27 Ending the Employment Relationship 269
Conclusion: Emerging Trends and Challenges 279
Appendix: Additional Resources 283
Notes 321
Bibliography 327
Index 334