The Consultant's Toolkit: High-Impact Questionnaires, Activities and How-to Guides for Diagnosing and Solving Client Problems / Edition 1

by Mel Silberman

Overview

Written and field-tested by practicing consultants, The Consultant’s Tool Kit will save consultants both time and money-as it makes their work with clients much more effective. Each tool or activity is designed to solve a common consulting problem. Reproducible worksheets, exercises, and questionnaires are easily downloaded from the web and customized by consultants to fit the exact needs of each client—and help them effectively implement the solutions.

This collection of field-tested tools, customizable questionnaires, and techniques for working with clients provides crucial problem-solving help in areas such as:
• Managing and leading change
• Organizational initiatives
• Assessing team and organizational functioning
• Improving relationships between departments and business units
• Creative problem-solving techniques

Mel Silberman, Ph.D., (Princeton, NJ) is a best-selling author and editor. A professor of adult and organization development at Temple University, he is the author of Active Training.

Product Details

ISBN-13:	9780071362610
Publisher:	McGraw Hill LLC
Publication date:	09/19/2000
Edition description:	Net
Pages:	354
Product dimensions:	7.30(w) x 9.20(h) x 0.95(d)

About the Author

Dr. Mel Silberman is the author of Active Training and other organization development and training books. Professor of Adult and Organizational Development at Temple University, he is the editor of the annual Team and Organization Development Sourcebook, and The Training and Performance Sourcebook Annual. He has been a consultant to hundreds of corporate, governmental, educational, and human-service organizations, and is a popular presenter at professional conferences.

Table of Contents

Assessment Questionnaires to Study Your Client's Needs.
Does Your Client's Business Strategy Make Sense?
How Motivating Is Your Client's Organization?
What Does a Team Need to Improve?
Is It a Learning Organization?
Does Your Client's Strategic Plan Give Them the Competitive Edge?
What Makes Teams Effective?
Why Isn't the Team Making Decisions?
How Do Your Client's View Their Organization's Performance.
What Needs Changing in Your Client's Organization?
What Are Your Client's Leadership Competencies?
What Are Your Client's Coaching Strengths?
Have your Clients Update Their Job Requirements Recently?
Are Your Making Effective Contact with Your Client?
How-To Guides for Solving Your Client's Problems.
How to Plan and Analyze Surveys.
How to Make Appropriate Use of Four Organizational Assessment Tools.
How to Coach Employees through Change.
How to Initiate and Manage Change.
How to Involve People in Decisions That Affect Them.
How to Motivate Others.
(and more...)