The DevOps Handbook: How to Create World-Class Agility, Reliability, and Security in Technology Organizations

by Gene Kim, Patrick Debois, John Willis, Jez Humble, John Allspaw (Foreword by)

Overview

Increase profitability, elevate work culture, and exceed productivity goals through DevOps practices. More than ever, the effective management of technology is critical for business competitiveness. For decades, technology leaders have struggled to balance agility, reliability, and security. The consequences of failure have never been greater—whether it’s the healthcare.gov debacle, cardholder data breaches, or missing the boat with Big Data in the cloud. And yet, high performers using DevOps principles, such as Google, Amazon, Facebook, Etsy, and Netflix, are routinely and reliably deploying code into production hundreds, or even thousands, of times per day. Following in the footsteps of The Phoenix Project, The DevOps Handbook shows leaders how to replicate these incredible outcomes, by showing how to integrate Product Management, Development, QA, IT Operations, and Information Security to elevate your company and win in the marketplace.

Product Details

ISBN-13:	9781942788003
Publisher:	IT Revolution Press
Publication date:	10/06/2016
Edition description:	New Edition
Pages:	480
Product dimensions:	5.90(w) x 8.90(h) x 1.10(d)

About the Author

Gene Kim is a multiple award-winning CTO, researcher, and author. He was founder and CTO of Tripwire for 13 years. He has written four books, including “The Phoenix Project: A Novel About IT, DevOps, and Helping Your Business Win.” He is passionate about IT operations, security and compliance, and how IT organizations successfully transform from "good to great." He lives in Portland, Oregon. Patrick Debois is an independent IT-consultant who is bridging the gap between projects and operations by using Agile techniques both in development, project management and system administration. John Willis has worked in the IT management industry for more than 30 years. He has authored six IBM Redbooks for IBM on enterprise systems management and was the founder and chief architect at Chain Bridge Systems. He lives in Atlanta, Georgia. Jez Humble is Vice-President at Chef. He has worked with a variety of platforms and technologies, consulting for non-profits, telecoms, financial services, and online retail companies. His focus is on helping organizations deliver valuable, high-quality software frequently and reliably through implementing effective engineering practices. He lives in San Francisco, California. John Allspaw has worked in systems operations for over fourteen years in biotech, government and online media. He started out tuning parallel clusters running vehicle crash simulations for the U.S. government, and then moved on to the Internet in 1997. He built the backing infrastructures at Salon.com, InfoWorld.com, Friendster, and Flickr. He is now VP of Tech Operations at Etsy, and is the author of "The Art of Capacity Planning" and "Web Operations" published by O'Reilly.

Table of Contents

Preface xi Foreword xix Imagine a World Where Dev and Ops Become DevOps: An Introduction to The DevOps Handbook xxi PART I—THE THREE WAYS 1 Part I Introduction 3 1 Agile, Continuous Delivery, and the Three Ways 7 2 The First Way: The Principles of Flow 15 3 The Second Way: The Principles of Feedback 27 4 The Third Way: The Principles of Continual Learning and Experimentation 37 PART II—WHERE TO START 47 Part II Introduction 49 5 Selecting Which Value Stream to Start With 51 6 Understanding the Work in Our Value Stream, Making it Visible, and Expanding it Across the Organization 61 7 How to Design Our Organization and Architecture with Conway’s Law in Mind 77 8 How to Get Great Outcomes by Integrating Operations into the Daily Work of Development 95 PART III—THE FIRST WAY:THE TECHNICAL PRACTICES OF FLOW 107 Part III Introduction 109 9 Create the Foundations of Our Deployment Pipeline 111 10 Enable Fast and Reliable Automated Testing 123 11 Enable and Practice Continuous Integration 143 12 Automate and Enable Low-Risk Releases 153 13 Architect for Low-Risk Releases 179 PART IV—THE SECOND WAY: THE TECHNICAL PRACTICES OF FEEDBACK 191 Part IV Introduction 193 14 Create Telemetry to Enable Seeing and Solving Problems 195 15 Analyze Telemetry to Better Anticipate Problems and Achieve Goals 215 16 Enable Feedback So Development and Operations Can Safely Deploy Code 227 17 Integrate Hypothesis-Driven Development and A/B Testing into Our Daily Work 241 18 Create Review and Coordination Processes to Increase Quality of Our Current Work 249 PART V—THE THIRD WAY: THE TECHNICAL PRACTICES OF CONTINUAL LEARNING AND EXPERIMENTATION 267 Part V Introduction 269 19 Enable and Inject Learning into Daily Work 271 20 Convert Local Discoveries into Global Improvements 287 21 Reserve Time to Create Organizational Learning and Improvement 299 PART VI—THE TECHNICAL PRACTICES OF INTEGRATING INFORMATION SECURITY, CHANGE MANAGEMENT, AND COMPLIANCE 309 Part VI Introduction 311 22 Information Security as Everyone’s Job, Every Day 313 23 Protecting the Deployment Pipeline, and Integrating into Change Management and Other Security and Compliance Controls 333 Conclusion to the DevOps Handbook: A Call to Action 347 ADDITIONAL MATERIAL 351 Appendices 353 Additional Resources 366 Endnotes 370 Index 409 Acknowledgments 435 Author Biographies 439