The Digital and AI Coaches' Handbook: The Complete Guide to the Use of Online, AI, and Technology in Coaching

by Jonathan Passmore (Editor), Sandra J. Diller (Editor), Sam Isaacson (Editor), Maximilian Brantl (Editor)

Overview

This comprehensive practitioner guide supports coaches in developing their understanding of digital technologies and how to work in ever-changing digital environments, and shows coaches how to craft their own practices to take advantage of working online.

The practice of coaching is undergoing significant change, with technology widely embedded and used in professional coaching services today. Coaching practitioners worldwide are adapting to digital environments, and a host of new technological tools have come into play, from the developments in virtual reality to AI-informed coaching, and from coaching bots to workplace apps. Edited by Jonathan Passmore, Sandra J. Diller, Sam Isaacson, and Maximilian Brantl, this third book in the acclaimed Coaches’ Handbook Series brings together internationally respected coaching experts and practitioners to share the most up-to-date know-how. The book takes you through key technical developments, the critical factors in making digital coaching successful, and how to build a coaching business using these technologies. The book also considers the impacts on the wider industry and concludes with a number of case studies of global coaching organisations and their experiences of using digital techniques, including CoachHub and EZRA.

Aimed at coach practitioners, their supervisors, trainers, and student coaches on accreditation programmes or undertaking training for a certificate in coaching, this book showcases best practice, new ideas, and the science behind the digital revolution within coaching practice and the coaching industry.

Product Details

ISBN-13:	9781032469041
Publisher:	Taylor & Francis
Publication date:	06/28/2024
Series:	The Coaches' Handbook Series
Pages:	392
Product dimensions:	6.88(w) x 9.69(h) x (d)

About the Author

Jonathan Passmore is an international respected chartered psychologist, researcher, and writer in the field of coaching. He has published widely over the past two decades including 40 books and over 250 scientific articles and book chapters.

Sandra J. Diller is Assistant Professor for Organizational Psychology at the University of Seeburg, a Coach and Trainer at the LMU Center for Leadership and People Management, and a Research Affiliate at the Institute of Coaching, Harvard Medical School.

Sam Isaacson is an independent coach and consultant co-founder of AIcoach.chat and founder of the Coachtech Collective, a global community of coaches grappling with the cutting edge of technology. He writes widely around the intersection of coaching with technology.

Maximilian Brantl is a seasoned consultant focused on strategy advisory of Fortune Global 500 companies on management and supervisory board level, and is a certified coach, currently writing his dissertation in the field of digital coaching. He specialised in orchestrating holistic organisational and cultural transformations as well as strategic reinvents. He also designs and executes leadership assessments and development journeys for C-suite executives.

Table of Contents

Part I: Coaching Practice  1. Defining digital coaching  2. The future of work is the future for coaches  3. Keeping up-to-date with technology change  4. Marketing a digital coaching business  5. The impact and side effects of digital coaching  Part II: Technologies  6. Video mediated coaching  7. Artificial Intelligence coaching chatbots  8. Technologies for creativity in coaching  9. Technologies for systemic coaching  10. Technologies for VR coaching  11. Technologies in reflective practice  Part III: Critical Factors  12. Setting up your online coaching environment  13. Building empathy and trust in online environments  14. Relational factors in digital coaching  15. Creating media rich environments for digital coaching  16. Managing cybersecurity  17. Managing ethics online  Part IV: Digitalization and Diversity  18. Artificial Intelligence diversity bias  19. Diversity, inclusion and belonging in digital coaching  20. Digital coaching with neurodivergent people  Part V: The Coaching Industry  21. The changing nature of the coaching industry  22. The potential for Artificial Intelligence in coaching  23. The business of digital coaching  Part VI: Coaching Practice  24. One-to-one digital coaching  25. Coaching the team in digital workplaces  Part VII: Case Studies  26. EZRA. Building a platform for a superpower  27. CoachHub  28. Coaching.com  29. Sounding Board  30. PocketConfidant AI  31. Rocky AI  32. Optify  33. Delenta  34. uExcelerate  35. evoach  36. Ovida AI

 

Editorial Reviews

The Digital and AI Coaches' Handbook brings together the leading experts from across the field to provide a comprehensive, informative text - a must buy for those in the future of coaching.”
Dr Natalie Lancer, Chair of the British Psychological Society's Division of Coaching Psychology

“What an amazing array of relevant topics for Digital and AI coaches, provided by a broad range of subject experts!”
Stephen Murphy, EMCC Global VP Thought Leadership & Development

“This book will have an immense impact helping create knowledge, understanding and the development of digital and AI within the coaching sector. It will help the reader stay abreast with the revolution impacting our sector.”

Mohau Mphomela, President, COMENSA 

“Grounded in research, this book defines exactly what digital coaching is, what it isn’t, but most importantly, it provides the science and theoretical knowledge behind how and when to use these tools for maximum effect. The ever-growing use of technologies is changing by the second, which means continual evolution of the way we work to match the pace of change. This book supports that approach, and it is why The Digital and AI Coaches' Handbook is on my recommended list of books to read in 2024!”

Catherine Pearson, PCC Executive Coach, Executive Director, Leadership and Executive Coaching, Global Investment Bank

“The world of coaching is privileged to have this gift of a book now. The Digital and AI Coaches' Handbook is a must-have for any coach, leader of human development or practitioner who wants to stay abreast of fast-paced changes in this and related spaces.”

Dr Dumi Magadlela, ICF Global Chair

“In the rapidly-evolving world of technology, there’s a risk in committing to writing a good old-fashioned printed book on the topic: that it will be obsolete before it even makes the virtual shelves...Fortunately, the editors are wise to this risk, and the resulting handbook is less a ‘how-to’ on using the various technological tools available for coaches, and is rather a primer on changing one’s mindset, the better to equip oneself as a coach in this digital age. The shared expertise the editors have assembled is outstanding, with a host of contributors from across the spectrum of coaching thought leadership, organisational development, behavioural science, cybersecurity, tech startups, AI and more.”

James Bridgman, Coaching Perspectives magazine, January 2025

From the Publisher