The Emotional Intelligence Skills Workbook: Improve Communication and Build Stronger Relationships

Have you ever tried to speak up for yourself in a moment of conflict, and your mind suddenly goes blank? Has an insensitive comment from a loved one, friend, or coworker ever made you lose your temper, putting strain on an important relationship? If so, you aren't alone. It's natural to feel overwhelmed by uncomfortable emotions in the conversations that matter most to us. Yet if we allow these feelings to overpower us, they can stand in the way of what we want or need, and our relationship...