The Five Dysfunctions of a Team: Facilitator's Guide Set

by Patrick M. Lencioni

Overview

"Based on my work with executive teams over the past ten years, I've come to the conclusion that teamwork remains the single most untapped competitive advantage for any organization. Whether you work in a corporation, a non-profit, or a small, entrepreneurial venture, finding a way to minimize politics and confusion within your organization can lead to extraordinary improvement in morale, productivity, and results."
—Patrick Lencioni

Based on the best-selling leadership fable The Five Dysfunctions of a Team, the new edition of this easy-to-use workbook provides participants with an opportunity to explore the pitfalls that are side-tracking their team. Beginning with a 38-item team assessment, the workbook guides participants through The Five Dysfunctions of a Team:

• Absence of Trust
• Fear of Conflict
• Lack of Commitment
• Avoidance of Accountability
• Inattention to Results

In addition to the standard workshop for teams, this expanded second edition featues a workshop targeted toward managers and team-leaders. Perfect for off-sites and retreats or even a series of team development meetings, this workbook is an excellent team development tool. It will allow leaders to begin the process of increasing cohesiveness and productivity.

Product Details

ISBN-13:	9781118140864
Publisher:	Wiley
Publication date:	04/17/2012
Pages:	400
Product dimensions:	11.40(w) x 11.60(h) x 1.80(d)

About the Author

Patrick M. Lencioni is founder and president of The Table Group, a management consulting firm specializing in organizational health and executive team development. As a consultant and keynote speaker, he has worked with thousands of senior executives in organizations ranging from Fortune 500 and mid-size companies to start-ups and nonprofits. Lencioni is the author of nine business books with over three million copies sold worldwide. He lives in the San Francisco Bay Area with his wife and four boys.

Table of Contents

PREFACE xi

PART 1 OVERVIEW 1

INTRODUCTION 3

ABOUT THIS FACILITATOR’S GUIDE 4

PREPARE YOURSELF TO CONDUCT TRAINING 5

GUIDELINES FOR A SUCCESSFUL WORKSHOP 6

CUSTOMIZING THE WORKSHOP 10

PART 2 THE FIVE DYSFUNCTIONS OF A TEAM MODEL 11

A QUICK OVERVIEW 13

BUILDING TRUST 15

MASTERING CONFLICT 16

ACHIEVING COMMITMENT 17

EMBRACING ACCOUNTABILITY 19

FOCUSING ON RESULTS 20

PART 3 THE FIVE DYSFUNCTIONS OF A TEAM: A WORKSHOP FOR TEAMS 21

GETTING STARTED 23

WORKSHOP FORMATS 25

WORKSHOP OBJECTIVES 26

WORKSHOP AGENDAS 27

PLANNING A WORKSHOP 32

PRE-WORK 35

PLANNING CHECKLIST 36

SUPPLIES, MATERIALS, AND EQUIPMENT CHECKLIST 37

FACILITATOR’S SCRIPT FOR A TWO-DAY WORKSHOP FOR TEAMS 38

NEXT STEPS FOR A TEAM WORKSHOP 119

TEAMWORK ROADMAP 121

TEAM WORKSHOP FOLLOW-UP CHECKLIST 123

WORKSHOP FOR TEAMS SUGGESTED FOLLOW-UP ACTIVITIES 125

PART 4 THE FIVE DYSFUNCTIONS OF A TEAM: A WORKSHOP FOR TEAM LEADERS 127

GETTING STARTED 129

WORKSHOP OBJECTIVES 130

WORKSHOP AGENDAS 131

PLANNING A WORKSHOP 134

PRE-WORK 137

PLANNING CHECKLIST 138

SUPPLIES, MATERIALS, AND EQUIPMENT CHECKLIST 139

FACILITATOR’S SCRIPT FOR A ONE-DAY WORKSHOP FOR TEAM LEADERS 140

NEXT STEPS AFTER A TEAM LEADER WORKSHOP 205

PART 5 GUIDELINES FOR DISTANCE AND VIRTUAL LEARNING 209

APPENDIX 213

COMMON OBJECTIONS TO A WORKSHOP 215

SAMPLE PARTICIPANT NOTIFICATION E-MAILS 216

OWNER’S MANUAL EXERCISE 222

QUICK QUIZ ANSWERS 224

THEMATIC GOAL EXAMPLES 225

MANAGING AND ORGANIZING AROUND THE THEMATIC GOAL 229

ESTABLISHING A THEMATIC GOAL ROADMAP 231

SUPPLEMENTARY ACTIVITIES 234

STORIES 238

SAMPLE TEAM ASSESSMENT REPORT 247

SAMPLE TEAM ASSESSMENT COMPARISON REPORT 273

HOW TO DEBRIEF THE COMPARISON TEAM ASSESSMENT REPORT 285

RESOURCES 287

ABOUT THE AUTHOR 289

HOW TO USE THE FLASH DRIVE 291