Table of Contents
List of Contributors ix
Series Preface xi
Introduction xiii
Part I Linking Communication and Business
Business Knowledge as a Limited Success Factor for Communication Managers: Results of a Survey in the German-Speaking Context Holger Sievert Lars Rademacher Anna Weber 3
Public Relations: Economics Vs. Communication Science - Effects of Education on the Practice in Austrian Non-Profit Organisations Astrid Spatzier 23
Communication and Management: An Obvious Relationship? The BA Curricula in Communication Management in Flanders Anne-Marie Cotton Els Van Betsbrugge 45
Silo Thinking is Out, Fortress Invaded: Running a Communication Programme at a Business School Anne Kankaanranta Leena Louhiala-Salminen 69
Communication Courses in MBA Programmes: An Analysis of Curricula of Business Schools in the United States and Europe Ralf Spiller Stefan Weinacht Andreas Kohler 85
Part II Communication, Leadership and Organisational Goals
Bulwark of the Company or Advocate of Stakeholders? Public Relations Strategies between Influencing and Consulting Olaf Hoffjann Philine Hachmeister 99
Communicating the Leadership Status of Organisations: A Cross-National Study in 10 European Countries Ansgar Zerfass Markus Wiesenberg 121
Communication Professionals and Organisational Decision-Making: A Finnish Study of Practitioner Roles Markus Mykkänen 143
Putting Communication and Soft Tools into Managerial Scoring Scope: Hurdles and Opportunities for Combining Communication and Managerial Insights (Kpis) Ton Baetens Jan Maessen 163
Creating Shared Value through Communication: A Case Study Analysis of Barilla Emanuele Invernizzi Stefatna Romenti Grazia Murtarelli 181
Part III New and Emergent Thinking around the Practice
Exploring the Magic of Mentoring: Career Planning for the Public Relations Profession Ralph Tench Lucy Laville Juliane Kiesenbauer 205
Change Communication: Emerging Perspectives for Organisations and Practitioners Ivana Crestani 225
Dialogue for Strategic Decision-Making Processes: An Idea Model Elena Gutierrez-Garcia Mónica Recalde 245
Corporate Communication in SMEs: Unveiling an Ignored Field of Practice Ansgar Zerfass Luisa Winkler 265
About the Contributors 287
Index 293