The Manager's Communication Toolbox
The Manager's Communication Toolbox focuses on management development by improving communication for new managers as well as more experienced professionals.

Like a star baseball player, every good manager should aim to be a five-tool expert. Reading, writing, speaking, listening, and thinking are basic skills for any employee, but the manager who stands out is the manager who commands these skills. To improve your standing with your employees and superiors, it’s essential to understand each of these areas of communication. In The Manager’s Communication Toolbox, the authors offer tips, checklists, and examples, along with other expert testimony for best practices.

Over the years, the practice of these skills has changed as a result of technology. Everyone emails these days, but in this book, the authors dig deeper into what to say, when to say it, and how to say it in a business setting. Rethink your thinking skills—find more time in your day by being more aware of your tendencies. And for everyone who worries about giving speeches and making presentations, find out how to improve, and the steps you can take to show off your managerial communication skills.
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The Manager's Communication Toolbox
The Manager's Communication Toolbox focuses on management development by improving communication for new managers as well as more experienced professionals.

Like a star baseball player, every good manager should aim to be a five-tool expert. Reading, writing, speaking, listening, and thinking are basic skills for any employee, but the manager who stands out is the manager who commands these skills. To improve your standing with your employees and superiors, it’s essential to understand each of these areas of communication. In The Manager’s Communication Toolbox, the authors offer tips, checklists, and examples, along with other expert testimony for best practices.

Over the years, the practice of these skills has changed as a result of technology. Everyone emails these days, but in this book, the authors dig deeper into what to say, when to say it, and how to say it in a business setting. Rethink your thinking skills—find more time in your day by being more aware of your tendencies. And for everyone who worries about giving speeches and making presentations, find out how to improve, and the steps you can take to show off your managerial communication skills.
29.95 In Stock
The Manager's Communication Toolbox

The Manager's Communication Toolbox

by Everett Chasen, Bob Putnam
The Manager's Communication Toolbox

The Manager's Communication Toolbox

by Everett Chasen, Bob Putnam

Paperback

$29.95 
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Overview

The Manager's Communication Toolbox focuses on management development by improving communication for new managers as well as more experienced professionals.

Like a star baseball player, every good manager should aim to be a five-tool expert. Reading, writing, speaking, listening, and thinking are basic skills for any employee, but the manager who stands out is the manager who commands these skills. To improve your standing with your employees and superiors, it’s essential to understand each of these areas of communication. In The Manager’s Communication Toolbox, the authors offer tips, checklists, and examples, along with other expert testimony for best practices.

Over the years, the practice of these skills has changed as a result of technology. Everyone emails these days, but in this book, the authors dig deeper into what to say, when to say it, and how to say it in a business setting. Rethink your thinking skills—find more time in your day by being more aware of your tendencies. And for everyone who worries about giving speeches and making presentations, find out how to improve, and the steps you can take to show off your managerial communication skills.

Product Details

ISBN-13: 9781562868185
Publisher: Association for Talent Development
Publication date: 11/29/2012
Pages: 176
Product dimensions: 6.80(w) x 9.90(h) x 0.40(d)

About the Author

Everett A. (Ev) Chasen is a partner in Foxwood Communications LLC, a communication consulting firm offering writing, mentoring, training, and communication planning services in the Washington, D.C. area. Ev is a former member of the Federal Senior Executive Service, with 35 years of government experience as a speechwriter, communications manager, and public affairs officer. Robert R. (Bob) Putnam has provided public relations counsel to (and written speeches for) top officials at several well-known national healthcare associations, as well as for members of the president's cabinet and a U.S. Senator. Working as a newspaper reporter, he won Maryland-Delaware-D.C. Press Association's top honors for feature writing.

Table of Contents

Introduction v

Part 1 How to Read Like a Manager

Chapter 1 Read Quickly and Efficiently 1

Chapter 2 What to Read 7

Part 2 How to Write Like a Manager

Chapter 3 What Is Good Writing? 15

Chapter 4 Write Effective Letters and Memorandums 23

Chapter 5 Compose Emails That Get Action 33

Chapter 6 Write for the Web 43

Part 3 How to Speak Like a Manager

Chapter 7 Give Great Presentations 47

Chapter 8 Use PowerPoint or Not 63

Chapter 9 Work With the News Media 77

Part 4 How to Think Like a Manager

Chapter 10 Think Like a Manager 87

Chapter 11 Get Others to Think 97

Chapter 12 Manage Your Boss 103

Chapter 13 Find Time to Think 109

Part 5 How to Listen Like a Manager

Chapter 14 Get the Message 115

Chapter 15 Manage Your Meetings 119

Chapter 16 Interview Prospective Employees 131

Chapter 17 Give Employee Feedback 143

Epilogue 153

Acknowledgments 154

References 155

About the Authors 158

Index 159

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