The Palgrave Handbook of Knowledge Management

The Palgrave Handbook of Knowledge Management

Hardcover(1st ed. 2018)

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Product Details

ISBN-13: 9783319714332
Publisher: Springer International Publishing
Publication date: 05/12/2018
Edition description: 1st ed. 2018
Pages: 714
Product dimensions: 6.10(w) x 9.25(h) x (d)

About the Author

Jawad Syed is Dean and Professor of Organisational Behaviour at the Suleman Dawood School of Business, Lahore University of Management Sciences, Pakistan. His main research interests include international human resource management, organisational knowledge, diversity management, and business ethics.

Peter A. Murray is Professor of Management at the University of Southern Queensland in Toowoomba City, Queensland, Australia. He is Leader of High Performance Work Systems in the Australian Centre for Sustainable Business Development with interests in diversity management, organisational learning and the human capital stock.

Donald Hislop is Professor in the Sociology of Contemporary Work at the School of Business and Economics, Loughborough University, UK. In relation to the topic of knowledge management, his interests are broadly focused on social-cultural issues, such as how they shape the character of knowledge processes and people’s motivation to participate in them. His most recent project in this area was on the topic of unlearning (the process of abandoning and giving up knowledge) among managers within UK hospitals.

Yusra Mouzughi is Professor of Management and Interim Vice-Chancellor at the newly formed Muscat University in Oman. Yusra has cross-disciplinary research interests spanning knowledge management, knowledge sharing and the sustainability agenda.

Table of Contents

Chapter 1. Introduction: Managing Knowledge in the Twenty-First Century; Jawad Syed, Peter A. Murray, Donald Hislop and Yusra MouzughiPart I. Conceptual and Theoretical Foundations of Knowledge Management


Chapter 2. The Domains of Intellectual Capital: An Integrative Discourse Across Perspectives; Peter A. Murray


Chapter 3. Critical Evaluation of Nonaka’s SECI Model; Marion Kahrens and Dieter H. Früauff





Chapter 4. Organisational Learning and Knowledge


Management: A Prospective Analysis Based on the Levels of Consciousness; Ricardo Chiva, Rafaeal Lapiedra, Joaquín Alegre and Sandra Miralles


Chapter 5. Knowledge Management and Unlearning/Forgetting; Karen L. Becker


Chapter 6 Knowledge Management and Organisational Culture; Oliver Kayas and Gillian Wright


Chapter 7. Knowledge Management from a Social Perspective: The Contribution of Practice-Based Studies; Silvia Gherardi and Francesco Miele


Chapter 8. Knowledge Management, Power and Conflict; Helena Heizmann


Chapter 9. Knowledge Measurement: From Intellectual Capital Valuation to Individual Knowledge Assessment; Mohamed A. F. Ragab and Amr Arisha


Chapter 10. Knowledge Management and Communities of Practice: Supporting Successful Knowledge Transfer; Deborah Blackman


Chapter 11. Internalised Values and Fairness Perception: Ethics in Knowledge Management; Isabel Rechberg


Chapter 12. Knowledge Assets: Identification and Integration; Juani Swart, Cliff Bowman and Kerrie Howard


Chapter 13. A Gender and Leadership Perspective on Knowledge-Sharing; Memoona Tariq


Part II. Knowledge Management and Boundary Spanning



Chapter 14. A Conceptual Perspective on Knowledge Management and Boundary Spanning: Knowledge, Boundaries and Commons; Léo Joubert and Claude Paraponaris


Chapter 15. Organising Innovative Knowledge Transfer through Corporate Board Interlocks; Rick Aalbers and Bastiaan Klaasse


Chapter 16. Knowledge Sharing Across National Cultural Boundaries and Multinational Corporations; Jakob Lauring and Ling Zhang


Part III. Knowledge Management in Practice


Chapter 17. Enhancing Knowledge Management (KM) in the Fourth Industrial Revolution Era: The Role of Human Resource Systems; Troy Sarina


Chapter 18. Knowledge Management and Organisational Performance with a Case Study from PDO; Suleiman Al-Toubi and Mailk Hank


Chapter 19. An Exploration of Knowledge Sharing Practices, Barriers and Enablers in Small and Micro-Organisations; Alex Kevill and Bejan D. Analoui


Chapter 20. Knowledge Management in Small and Medium-Sized Enterprises; Susanne Durst and Guido Bruns


Chapter 21. Knowledge Management in the Public Sector; Malik Hank and Suleiman Al-Toubi Chapter 22. KM and Project Management; David J. Bryde, Christine Unterhitzenberger, Birgit Renzl and Martin Rost


Chapter 23. Elucidating the Effect of Post-Training Transfer Interventions on Trainee Attitudes and Transfer of Training: A Mixed Methods Study; Agoes G. Rahyuda, Jawad Syed and Ebrahim Soltani


Chapter 24. Knowledge Management in Developing Economies: A Critical Review; Mariam Mohsin and Jawad Syed


Chapter 25. Managing Knowledge and Learning for Process Improvement: A Software-Mediated Process Assessment Approach for IT Service Management; Anup Shreshtha, Eric Kong and Aileen Cater-Steel


Chapter 26. Best Practices in Knowledge Management: A Review of Contemporary Approaches in a Globalised World; Geoffrey R. Chapman and Stephanie A. Macht


Chapter 27. A Critical Realist Pathway to Relevant and Ethical Research; Donald Hislop, Peter A. Murray, Saurau Shrestha, Jawad Syed and Yusra Mouzughi


Chapter 28. Knowledge Management: (Potential) Future Research Directions ; Donald Hislop, Peter A. Murray, Anup Shrestha, Jawad Syed, and Yusra Mouzughi

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