The Performance Appraisal Question and Answer Book: A Survival Guide for Managers / Edition 1

by Dick Grote

Overview

This book helps supervisors and HR professionals ease the pain of performance appraisal and use the process effectively.

Most managers hate conducting performance appraisal discussions. What's worse, few feel confident in their ability to accurately assess the performance of a subordinate. In The Performance Appraisal Question and Answer Book, expert Dick Grote answers over 100 of the most common -- and most difficult -- questions about this vitally important but often misunderstood and misused tool, including:

• How should I react when an employee starts crying during the appraisal discussion . . . or gets mad at me?
• Which is more important -- the results the person achieved or the way she went about doing the job?
• Is there such a thing as a perfect performance appraisal form?

Many of the answers include a Hot Tip or Red Flag: a note to the reader making a particularly insightful suggestion.

Product Details

ISBN-13:	9780814471517
Publisher:	AMACOM
Publication date:	06/14/2002
Pages:	240
Sales rank:	126,686
Product dimensions:	6.00(w) x 9.00(h) x 0.85(d)

About the Author

Dick Grote is one of America's best-recognized authors, consultants, and speakers on performance appraisal. He is the author of "Discipline Without Punishment" (AMACOM: 0-8144-0276-3) and "The Complete Guide to Performance Appraisal" (AMACOM: 0-8144-0313-1). His articles have appeared in Harvard Business Review and The Wall Street Journal.

Table of Contents

"1. The Importance of Performance Appraisal

2. Performance Planning

3. Performance Execution

4. Performance Assessment

5. Performance Review

6. The Performance Appraisal Form

7. The Performance Appraisal Process

8. Building Performance Excellence

9. One Final Question"

What People are Saying About This

From the Publisher

The Globe & Mail (Toronto): "...a superb guide to establishing and implementing a performance appraisal system in a small or large company, steering you through all the pitfalls."

Editorial Reviews

This book is highly recommended for the organization or manager seeking to become more comfortable with the appraisal process. (April, 2003)

Training

Dick Grote shows how to make the process productive rather than painful. While Grote, a performance management guru, targets managers, the book provides valuable insight for employees on the process, too.

Dayton, Ohio News

...a superb guide to establishing and implementing a performance appraisal system in a small or large company, steering, you through all the pitfalls.

Toronto Globe and Mail

Answers to Frequently Asked Questions
AMACOM has created a series of books that focuses on answering the difficult questions that managers have about the various issues that crop up during their jobs. These books are formatted with tables of contents that lay out the valid questions into clear categories, are organized around key management topics, and cover nearly every subtle aspect of the topics at hand. The advice contained in these books comes from authors who are experts in the fields being discussed.

Recently, AMACOM released The Hiring and Firing Question and Answer Book, which follows this unique format while delivering 112 questions with which human resources managers must grapple regularly. Along with extensive answers to these questions, which deal with many of the legal issues surrounding recruiting and retention, as well as Web resources, salary negotiations and progressive discipline, Paul Falcone delivers dozens of sample letters, forms, warnings, agreements, letters and performance evaluations to help those in charge of employee relations do their jobs.

Why Soundview Likes This Book
Finally, a publisher has taken the direct approach to answering the most frequently asked questions about specific management dilemmas by creating a nuts-and-bolts book that aims directly at making a manager's tasks easier. By formatting the most pertinent lessons from today's leading authorities into easy-to-use guides, AMACOM has created a system through which inquisitive managers can master the skills that can make them more successful leaders. Copyright (c) 2002 Soundview Executive Book Summaries

Soundview Executive Book Summaries