The Simple Art of Business Etiquette: How to Rise to the Top by Playing Nice

by Jeffrey L. Seglin

Overview

Climb the Corporate Ladder Without Stepping on Others

From ethics columnist and Harvard lecturer Jeffrey L. Seglin, discover practical tips for succeeding professionally by succeeding socially.

Practicing business etiquette doesn't mean pretending to be someone you're not. Brimming with practical, up-to-date tips on minding your business manners, The Simple Art of Business Etiquette guides you through the tricky territory of office etiquette with real-life stories and workplace scenarios.

• Become attuned to body language (Don't gawk at others during meetings or at any other time. It's creepy.)
• Engage in thoughtful introductions (Don't guess at someone's name if you don't remember it.)
• Practice proper e-mail etiquette (Do you really want to be the jerk who sends annoying e-mails around the office?)
• Curtail office conflicts (Never punch anyone in the workplace. Never.)
• Exhibit workplace sensitivity (Listen to your coworkers without cutting them off).
• Plus, decode the 15 most commonly-used phrases in business.

The Simple Art of Business Etiquette proves that minding your manners goes a long way toward successfully advancing your career.

Product Details

ISBN-13:	9781623156886
Publisher:	Callisto Publishing
Publication date:	01/12/2016
Pages:	170
Product dimensions:	6.00(w) x 8.80(h) x 0.30(d)

About the Author

Jeffrey L. Seglin is a journalist, author, and lecturer. He is currently a faculty member and director of the communications program at Harvard Kennedy School. His weekly column on ethics, "The Right Thing," is syndicated in newspapers in the United States and Canada.

Table of Contents

Acknowledgements 8

Introduction 10

Part 1 The Best You

Dress and Hygiene 15

Punctuality 19

Body Language 23

Introductions 28

Being Interviewed 33

Part 2 Office Culture

Making Small Talk 41

Being Sensitive Toward Others 46

Writing and Sending E-mails 51

Speaking on the Phone 57

Using Your Cell Phone at Work 59

Using Personal Social Media 63

Meetings (as a Participant) 67

Teams (as a Member) 72

Part 3 Rising to the Top

Networking 79

Giving and Receiving Criticism 84

Meetings (as a Leader) 89

Teams (as a Leader) 93

Asking for a Raise 97

Interviewing Candidates 102

Interacting with Other Companies 108

Quitting 112

Part 4 The Tricky Stuff

Work Parties 119

Friendships 123

Gifts 127

Workplace Romance 131

Difficult Colleagues 136

Interpersonal Conflicts 140

Disputes with Management 144

Traveling for Work 148

Cultural Sensitivities 153

Appendix: Office Jargon (and What It Really Means) 159

References 162

Index 165

What People are Saying About This

From the Publisher

With gentle humor, keen insight, and plain common sense, Jeffrey L. Seglin offers compelling advice for acting effectively and ethically at the same time. Don’t be fooled by the focus on business etiquette. This is really a book on how to be a decent human being in every aspect of daily life.

—Kenneth Winston, Harvard University, Author of Ethics in Public Life: Good Practitioners in a Rising Asia

The Simple Art of Business Etiquette is a fun and fast guide on how to engage productively in today’s rapidly evolving workplace. This book has helpful tips for first time hires and career veterans alike. It’s an entertaining read. I highly recommend it!—Gus Tai, Silicon Valley Venture Capitalist

Seglin has written a fantastic guide for anyone facing an unreasonable boss, a tipsy holiday party crush, an intimidating salary negotiation, or just another bleary Monday—in other words, anyone navigating the contemporary workplace.—Alexandria Marzano-Lesnevich, Adjunct Lecturer at Harvard University, Author of Any One of Us

Editorial Reviews

With gentle humor, keen insight, and plain common sense, Jeffrey L. Seglin offers compelling advice for acting effectively and ethically at the same time. Don’t be fooled by the focus on business etiquette. This is really a book on how to be a decent human being in every aspect of daily life.—Kenneth Winston, Harvard University, Author of Ethics in Public Life: Good Practitioners in a Rising Asia

The Simple Art of Business Etiquette is a fun and fast guide on how to engage productively in today’s rapidly evolving workplace. This book has helpful tips for first time hires and career veterans alike. It’s an entertaining read. I highly recommend it!—Gus Tai, Silicon Valley Venture Capitalist

Seglin has written a fantastic guide for anyone facing an unreasonable boss, a tipsy holiday party crush, an intimidating salary negotiation, or just another bleary Monday—in other words, anyone navigating the contemporary workplace.—Alexandria Marzano-Lesnevich, Adjunct Lecturer at Harvard University, Author of Any One of Us

"With a great sense of humor, sage advice and practical tips, Jeffrey L. Seglin reminds us to overcome the complexities of the modern workplace and get back to the basics. This helpful roadmap for succeeding in today’s world is a must read for new and seasoned professionals alike."—Melodie Jackson, Associate Dean for Communications and Public Affairs, Harvard Kennedy School

From the Publisher