ISBN-10:
1305574613
ISBN-13:
9781305574618
Pub. Date:
03/25/2016
Publisher:
Cengage Learning
Therapeutic Communication for Health Care Professionals / Edition 4

Therapeutic Communication for Health Care Professionals / Edition 4

by Carol D. Tamparo, Wilburta Q. Lindh
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Product Details

ISBN-13: 9781305574618
Publisher: Cengage Learning
Publication date: 03/25/2016
Series: MindTap Course List Series
Edition description: New Edition
Sales rank: 409,232
Product dimensions: 7.30(w) x 8.90(h) x 0.70(d)

About the Author


Dr. Tamparo, PhD, CMA-A (AAMA) is the former Dean of Business and Allied Health at the Lake Washington Institute of Technology in Kirkland, Washington, and founder of the Medical Assistant Program at Highline College. The author and co-author of four texts for allied health professionals, she is also a member of the SeaTac American Association of Medical Assistants and the National American Association of Medical Assistants.


Ms. Lindh, CMA (AAMA) is Professor Emerita at Highline College in Des Moines, Washington, where she served as Program Director and a consultant to the Medical Assistant Program, and received the Outstanding Faculty Member of the Year award for reshaping the program. The co-author of several textbooks on medical assisting, Ms. Lindh conducted workshops and lectured at events across the country during her tenure, and remains an active member of both the SeaTac Chapter of the American Association of Medical Assistants (AAMA) and the National American Association of Medical Assistants.

Table of Contents


1. Therapeutic Communication. 2. Multicultural Therapeutic Communication. 3. Therapeutic Communication in Complementary Medicine. 4. The Helping Interview. 5. The Therapeutic Response Across the Life Span. 6. The Therapeutic Response to Stressed, Anxious, and Fearful Clients. 7. The Therapeutic Response to Angry, Aggressive, Abused, or Abusive Clients. 8. The Therapeutic Response to Depressed and/or Suicidal Clients. 9. The Therapeutic Response to Clients with Substance-Related and Addictive Disorders. 10. The Therapeutic Response to Clients with Life-Altering Illness. 11. The Therapeutic Response to Clients Experiencing Loss, Grief, Dying, and Death. Appendix A: Theories of Growth and Development. Appendix B: Defense Mechanisms.

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