Tradition says there are three ways to grow a company’s profits: Fire up the sales team with empty promises, cut costs and downsize, or cook the books. But what if there’s a better way—a way that nine amazingly profitable and well-run companies are already embracing?
Jason Jennings and his research team screened more than 100,000 American companies to find nine that rarely end up on magazine covers, yet have increased revenues and profits by ten percent or more for ten consecutive years. Then they interviewed the leaders, workers, and customers of these quiet superstars to find the secrets of their astoundingly consistent and profitable growth.
What they have in common is a culture—a community—based on a shockingly simple precept: Think big, but act small. It works for retailers like PETCO, Cabela’s, and O’Reilly Automotive, manufacturers like Medline Industries, service companies like Sonic Drive-In, private educational companies like Strayer, industrial giants like Koch Enterprises, and software companies like SAS.
These companies think big ideas about solving customers’ problems, making better products, and creating value. And yet they never stop acting like start-ups—staying humble, treating every employee like the owner, and teaching managers to get their hands dirty.Jennings and his researchers have updated this book with new stories and insights about why these companies continue to thrive—through the economic downturn—and have now increased revenues and profits for fifteen consecutive years. Any company, no matter the size or industry, can benefit from following their examples.
|Publisher:||Penguin Publishing Group|
|Product dimensions:||5.30(w) x 8.40(h) x 1.00(d)|
|Age Range:||18 Years|
About the Author
Table of Contents
Preface to the Paperback Edition ix
Introduction: The Holy Grail for Growth xiii
Section 1 Think Big 1
Section 2 The Building Blocks 9
1 Down to Earth 11
2 Keep Your Hands Dirty: SAS Institute 28
3 Make Short-Term Goals and Long-Term Horizons: Sonic Drive-In 44
4 Let Go: Cabela's 61
5 Have Everyone Think and Act Like the Owner: Koch Industries 81
6 Invent New Businesses: Dot Foods 105
7 Create Win-Win Solutions: Medline Industries 126
8 Play Your Own Game: PETCO Animal Supplies 146
9 Build Communities: Strayer Education 168
10 Grow Future Leaders: O'Reilly Automotive 187
Section 3 The Quad: A Self-Evaluation and Ranking 209
Section 4 The Research: Eating an Elephant 225
Section 5 Charts 243
Conclusion by Brain Solon, lead researcher 253
What People are Saying About This
“Jennings has laid it out for you, Mr./Mrs. Corporate Executive. Now do you have the guts to implement what he says? This book is in the same class as Good to Great. I wish I had written it.” —Guy Kawasaki, author of Enchantment and The Art of the Start