Training in Interpersonal Skills: TIPS for Managing People at Work
An applied approach to developing and practicing interpersonal skills.

By developing and practicing the material in Training in Interpersonal Skills, readers can learn how to build productive relationships for any situation. This text also helps readers master the skills necessary for personal and organizational effectiveness such as self-management, communication, teaming, and problem solving.

The sixth edition includes several new pedagogical tools–such as self-assessment quizzes, exercises, cases, etc.–and information on the importance and usage of social networking.

1100439968
Training in Interpersonal Skills: TIPS for Managing People at Work
An applied approach to developing and practicing interpersonal skills.

By developing and practicing the material in Training in Interpersonal Skills, readers can learn how to build productive relationships for any situation. This text also helps readers master the skills necessary for personal and organizational effectiveness such as self-management, communication, teaming, and problem solving.

The sixth edition includes several new pedagogical tools–such as self-assessment quizzes, exercises, cases, etc.–and information on the importance and usage of social networking.

301.44 In Stock
Training in Interpersonal Skills: TIPS for Managing People at Work

Training in Interpersonal Skills: TIPS for Managing People at Work

Training in Interpersonal Skills: TIPS for Managing People at Work

Training in Interpersonal Skills: TIPS for Managing People at Work

Paperback(6)

$301.44 
  • SHIP THIS ITEM
    In stock. Ships in 1-2 days.
  • PICK UP IN STORE

    Your local store may have stock of this item.

Related collections and offers


Overview

An applied approach to developing and practicing interpersonal skills.

By developing and practicing the material in Training in Interpersonal Skills, readers can learn how to build productive relationships for any situation. This text also helps readers master the skills necessary for personal and organizational effectiveness such as self-management, communication, teaming, and problem solving.

The sixth edition includes several new pedagogical tools–such as self-assessment quizzes, exercises, cases, etc.–and information on the importance and usage of social networking.


Product Details

ISBN-13: 9780132551748
Publisher: Pearson Education
Publication date: 01/25/2011
Edition description: 6
Pages: 416
Product dimensions: 6.90(w) x 9.00(h) x 0.90(d)

Table of Contents

Brief Contents
Part I: Self-Awareness
  • Chapter 1. Skills: An Introduction
  • Chapter 2. Self-Awareness: A Point of Departure
  • Chapter 3. Self-Management: Clarifying Values, Setting Goals, and Planning
  • Chapter 4. Applying Emotional Intelligence
Part II: Communicating
  • Chapter 5. Sending Interpersonal Messages
  • Chapter 6. Listening and Reading Nonverbal Messages
  • Chapter 7. Providing Feedback
  • Chapter 8. Communicating Across Cultures
Part III: Motivating
  • Chapter 9. Goal Setting
  • Chapter 10. Coaching, Counseling, and Mentoring
  • Chapter 11. Empowering People Through Delegation
Part IV: Leading
  • Chapter 12. Politicking
  • Chapter 13. Persuading
  • Chapter 14. Applying Leadership Style
  • Chapter 15. Managing Change
Part V: Teaming
  • Chapter 16. Facilitating Teamwork
  • Chapter 17. Valuing Diversity
Part VI: Problem Solving
  • Chapter 18. Ethical Decision Making
  • Chapter 19. Creative Problem Solving
  • Chapter 20. Resolving Conflicts
  • Chapter 21. Negotiating
Part VII: Integrating Exercises
From the B&N Reads Blog

Customer Reviews