Transforming Disruption to Impact captures the many ways and different mechanisms used to engage people in volunteer service to address the world's most critical issuesmade even more critical due to the pandemic. It's a collection of essays and contributions highlighting practical, future- focused, innovative, and inspirational volunteer engagement strategies, practices, and tactics that were born out of necessity but that are evergreen and, in many ways, the future of service we can expect for generations to come. In this book, you'll hear from globally recognized social impact professionals from across the nonprofit, governmental, and corporate responsibility sectors about the different ways they engage people in volunteer service during such a challenging time across the globe. This book brings together the voices of CEOs, funders, corporate engagement leaders, volunteers, and volunteer engagement professionalsa collection of exemplary stories from those who transformed the disruptions into impact. These stories are the key to unlocking that potential.
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About the Author
As president of VQ Volunteer Strategies, Beth Steinhorn partners with organizations and their leadership to increase impact through strategic and innovative volunteer engagement. Beth has authored multiple books and articles on strategic volunteer engagement and helped found The National Alliance for Volunteer Engagement to advance the national dialogue about volunteerism and engagement. Prior to becoming a consultant, Beth worked as an executive director and marketing director with education and faith-based organizations and spent years working with museums as an educator, manager, and anthropologist. She draws upon her anthropology experience still, helping organizations shift their culture to embrace volunteer engagement as a strategy to fulfill mission.
Jerome Tennille is a Corporate Responsibility and Social Impact strategist who works in the hospitality industry and advises on volunteerism independently. His work focuses on designing, planning, and executing corporate employee volunteer programming to create positive social and environmental impact. He has expertise in bringing corporations and nonprofits together to build strategies that help advance long-term community goals and drive employee engagement. Prior to his work in corporate responsibility, he was the Senior Manager of Volunteer Services for Tragedy Assistance Program for Survivors (TAPS), a national nonprofit that serves military families experiencing loss. Jerome is also a social impact writer, and his work has been featured on Impakter, Business 2 Community Magazine, VolunteerMatch, Nonprofit Information.com and many other outlets. Jerome holds a Master of Sustainability Leadership from Arizona State University and is designated as Certified in Volunteer Administration (CVA). Jerome is also a veteran of the U.S. Navy.
Craig Young is President of the Craig Young Family Foundation and Board Chair/Volunteer Executive Director of Inspiring Service. He serves on numerous other nonprofit boards with annual budgets ranging from modest to nearly three billion dollars. He also serves on the National Alliance for Volunteer Engagement and Encore Network Leadership Teams. Technology companies he founded in the 1980s and 1990s were later sold to Siemens and Apple. Over the last two decades, Craig has parlayed his business success into tangible social impact through a variety of efforts by leveraging his continued interest in technology into creating solutions for what he sees as inane absurdities holding back the independent sector.
Table of Contents
Section 1 Landscape of Disruption 7
Time of Crisis: Leadership for Volunteering and Community Resilience Nichole Cirillo Wendy Osborne 9
Connecting Volunteers to Organizations: Learnings from the COVID-19 Pandemic Laura Plato 21
Racial Equity in Volunteerism Wendy Vang-Roberts 33
Co-Generational Service: A Disruption to Increase Impact Phyllis N. Segal 45
Moving Beyond Transactional Volunteerism to Transformational Civic Engagement Natalye Paquin 57
Section 2 Rethinking Strategy 65
Evolution of Corporate Volunteer Engagement Jerome Tennille 67
Why We Invest in Volunteerism: A Funder's Perspective Rina Cohen 79
All Together: Volunteers and Staff Pull in the Same Direction to Achieve Results Lauren Spero Cyndi Zagieboylo 91
Disruptions Move Skills-Based Volunteering into Mainstream Danielle Holly 103
The Power of Informal Volunteerism Karmit Bulman 113
Volunteering as a Mechanism to Develop Empathy Chris Jarvis Angela Parker 123
Section 3 Rethinking Engagement 135
Service Days: Changing the Conversation Beth Steinhorn Jerome Tennille 137
Technology and Services Are Poised to Create WIDER Nonprofits Doug Bolton 147
Students Self-Organize for Impact Amay Aggarwal Mary Zhu 157
The Mentoring Field: A Lesson in Persistence and Evolution Elizabeth Santiago, PhD David Shapiro 165
Redefining Community in a Hybrid World Beth Steinhorn 177
Section 4 Rethinking Impact 187
Purpose-Driven Volunteer Impact Sue Carter Kahl, PhD 189
The Multifaceted Impacts of Service Kaira Esgate 199
Disruption Exposed Our Lack of Infrastructure; It's Time to Build It Craig Young 213
About the Editors 225