Trust Rules: Africa Edition

by Bob Lee, Kunle Malomo (With)

Overview

"We all know that creating a great place to work is critical to a company's long-term success, but how do managers actually accomplish this? Bob Lee's book provides sixteen clear, concise principles and guidance for how to apply them to build employee trust in any . . . organization."

--Alex Edmans, professor of finance, London Business School

"Trust Rules is simple and sharp, an easy, thoughtful read for every level of manager. Most important, it provides context--and that's where it's different from other books."

--Garry McCabe, human resources director, Kuehne + Nagel

Writer and management expert Bob Lee lays out a comprehensive, easy-to-use road map for building a remarkable work environment, with committed and high-performing employees who are passionate about what they do. Incorporating the insight of more than two million employees across eighty countries, with additional material by Great Place to Work Africa CEO, Kunle Malomo, this is a ground-breaking guide for managers on how to harness the power of trust and lead teams to achieve truly extraordinary business results.

Product Details

ISBN-13:	9780995737808
Publisher:	Trust Lab Limited
Publication date:	02/21/2018
Edition description:	Africa ed.
Pages:	192
Product dimensions:	5.00(w) x 8.00(h) x 0.41(d)

Table of Contents

Introduction

Rule 1: Trust First

Rule 2: Live with Integrity

Rule 3: Keep Your Promises

Rule 4: Be Approachable and Easy to Talk To

Rule 5: Give Straight Answers

Rule 6: Seek and Respond to Suggestions and Ideas

Rule 7: Involve People in Decisions that Affect Them

Rule 8: Make Your Expectations Clear

Rule 9: Show a Warm Welcome

Rule 10: Nobody’s Job Is “Just” Anything

Rule 11: Show Your Appreciation

Rule 12: Get to Know the Whole Person

Rule 13: Help Your Employees Achieve Work-Life Balance

Rule 14: Treat Everyone Fairly

Rule 15: Do What You Are Paid to Do

Rule 16: Have Fun Together

Where Do You Go from Here?

Recommended Reading

Acknowledgments

Editorial Reviews

“Here’s the book every manager should read. Bob Lee highlights sixteen rules managers should follow to build trust within their teams and organizations. In very clear and straightforward language, Lee encapsulates lessons based on research from Great Place to Work’s huge database of employee surveys and best management practices and his more than fifteen years of interviewing managers.”

—Robert Levering, cofounder, Great Place to Work

“Lee’s book takes all the academic mumbo jumbo and consultant bullshit out of leadership and presents leadership as it should be—plain and simple human-to-human interaction. Trust Rules offers easy and actionable guidelines for every manager to act on. A big plus is its length: there’s not a single sentence too much. It’s easy and fun to read, so it’s also ideal for the managers who don’t usually read books..”

—Panu Luukka, founder and corporate culture designer, Leidenschaft

“Trust Rules provides succinct, smart, practical guidance on how to create a high-trust, high-performing workplace. Every manager should read this book and refer to it often.”

—Michael Burchell, expert in organization solutions, McKinsey & Company

“The goal of creating a great company culture can sometimes feel daunting. Bob Lee’s Trust Rules breaks the process down into easy to understand management practices that can be applied on a daily basis to improve the work environment. It is a book that not only gives an immediate jolt of inspiration but also serves as a reference guide with practical ideas and reminders.”

—Erin Moran, chief culture officer, Union Square Hospitality Group

“I love Bob’s approach to leadership. Trust Rules is a breath of fresh air, a set of simple, pragmatic rules to govern the relationship between leaders and teams based on the principles of respect, kindness, decency, and positivity. A rare thing!”

—Colum Slevin, entertainment and technology executive

“Bob Lee generously shares the playbook on how to become a world-class manager. Full of insightful and actionable items leaders can start using today, Trust Rules provides all the tools necessary to manage today’s dynamic and diverse workforce at the highest levels.”

—Alex Chung, author of Highest Success

“This book is full of energy. You’ll learn in simple terms what it takes to form relationships, build high trust, and create high-performance teams. Reading this book is one simple thing you can do to immediately start improving your leadership skills.”

—Colin Wallace, head of HR services, Europe, Sanofi

“Lee has written a practical and informative guide for managers. Trust Rules is a quick, easy read that provides excellent insight into what it takes to build great manager and employee relationships that drive productivity.”

—Cindy Ventrice, author of Make Their Day! Employee Recognition That Works

“Trust Rules fills a void, a most readable introduction to building the solid trusting employee relationships that are the cornerstone of truly engaging organizational cultures. Any leader who aspires to develop such relationships and cultures will find invaluable guidance in its pages.”

—Colin Curran, vice president of HR global operations, Teleflex

From the Publisher