Understanding Health Care Management: A Case Study Approach

by Seth B. Goldsmith

Overview

Understanding Health Care Management: A Case Study Approach, is a collection of case studies designed for undergraduate and graduate students in Health Care Administration courses. These cases take place in a variety of settings including hospitals, nursing homes, medical centers, group practices and public health agencies. These practical and real world examples used give students the opportunity to examine issues, and grasp a further understanding of the complex field of health care management. A wide range of contributors are included— from present and former CEOs, consultants, and public health officials, to systems executives, departmental managers, architects, planners and entrepreneurs. Key Features: • Each case is based on an actual situation that requires managerial decision-making. • Includes a variety of contributors and healthcare settings. • Offers the opportunity to examine various issues within the context of real organizations. Instructor Resources: Instructor's Manual, PowerPoint Lecture Slides

Product Details

ISBN-13:	9781449632106
Publisher:	Jones & Bartlett Learning
Publication date:	10/16/2012
Pages:	340
Product dimensions:	5.90(w) x 8.90(h) x 1.00(d)

About the Author

Seth B. Goldsmith is Professor Emeritus of Health Policy and Management at the University of Massachusetts at Amherst. Dr. Goldsmith's 32-year academic career has also included appointments at Tulane University and Columbia University where he was Director of the Graduate Program in Health Services Administration. In addition to his teaching in areas of health administration and health law, Dr. Goldsmith has been an active consultant to numerous organizations and governmental agencies. He is the author and editor of 14 other books and more than 50 professional articles. He was the editor of the Journal of Ambulatory Care for 14 years and is presently Editor Emeritus. Dr. Goldsmith is a member of the Board of Extendicare, one of the leading long-term health care providers in North America. On the Extendicare Board he serves as chair of the Quality/Standards Committee and a member of the Governance Committee. From 1996 through December 1998 he served as CEO of the Miami Jewish Home and Hospital in Miami, Florida. He has also practiced law with Bowditchand Dewey in Worcester, Massachusetts. He has also served on voluntary boards and is the recipient of various awards for his work and community service.

Table of Contents

A HeadDedication
About the Author
About the Contributors
Acknowledgments
Chapter 1 Introduction
Chapter 2 Patients and Their Families
Chapter 3 Corporate Governance
Chapter 4 Human Resources Management
Chapter 5 Organizational Management
Chapter 6 Managing Change
Chapter 7 Planning
Chapter 8 Marketing
Chapter 9 Financial Issue s
Chapter 10 Legal Issue s
Chapter 11 Planning Through The OIG Advisory Process

Editorial Reviews

Reviewer: Melanie M Tidman, DHSc, MA, OTR/L(A. T. Still University)
Description: This is a collection of case studies in healthcare management designed for use in undergraduate and graduate courses in healthcare administration.
Purpose: The author's stated primary goal is to assist practitioners in understanding the implications of their decisions. The book is structured around nine themes that are central to popular healthcare management models. This is a worthy objective, but I am not certain the book meets it.
Audience: Although the intended audience includes undergraduate and graduate students, the book appears more appropriate for practitioners with several years of experience in healthcare management, because the case scenarios are more obscure than an entry level practitioner would encounter.
Features: The nontraditional approach of describing management issues through case scenarios, although unique, may not reflect management issues accurately. Chapter titles do not fully represent what is reviewed in the chapters. The scenarios are plausible encounters in healthcare management systems, but they appear to focus on peripheral issues (i.e. patient Internet usage) rather than central issues (patient and family communication). Commentary after the questions may have been more effective in providing viewpoints on the issues and recommendations.
Assessment: The scenarios are a unique approach, but the book may have been more accurately described by a title such as Healthcare Management Scenarios: Peripheral Issues that Affect Decision Making. Other books take a more traditional approach to defining healthcare management, exploring it in terms of roles, theories, history, decision making, organizational behavior and communication strategies, quality improvement, information technology, human resource management, and team building (Shortell and Kaluzny's Healthcare Management, 6th edition, Burns et al. (Delmar Cengage, 2011); Introduction to Health Care Management, 2nd edition, Buchbinder and Shanks (Jones & Bartlett, 2012); Dunn and Haimann's Healthcare Management, 9th edition, Dunn (Health Administration Press, 2010)). These books are more effective, systematized resources for entry-level practitioners who may not have extensive experience with management models.

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