Table of Contents
Preface ix
Chapter 1 When Machines Do Everything 1
Like It or Not, This Is Happening 3
Digital That Matters 4
Playing the New Game 6
But Will I Be Automated Away? 8
Getting AHEAD in the Age of the New Machine 9
Chapter 2 From Stall to Boom: We’ve Been Here Before 13
When Machines Do Everything, What Happens to Us? 14
But Haven’t Our Computers Made Us More Productive? 15
Carlota’s Way 16
Riding the Waves 17
Three Big Reasons Why a Boom Is About to Occur 21
From Stall to Boom, a Time of Optimism 31
Chapter 3 There Will Be Blood 33
Predictions of Massive Job Losses via AI 33
Manual vs. Knowledge Labor: As Goes the Factory, So Goes the Office? 36
Don’t Confuse Jobs with Tasks 38
Don’t Overlook the Job-Growth Story 40
The Pace of This Transition 42
Getting AHEAD in a Time of Churn 43
Chapter 4 The New Machine: Systems of Intelligence 45
Defining the New Machine 46
Meet the Machine: Anatomy of a System of Intelligence 50
Systems of Intelligence in Action 56
What Does “Good” Look Like? Attributes of a Successful System of Intelligence 59
From Vapor to Value 63
Chapter 5 Your New Raw Materials: Data Is Better than Oil 65
Turning Data from a Liability into an Asset 66
Managing the Data Supply Chain 68
Business Analytics: Turning Data into Meaning 70
If It Costs More than $5, and You Can’t Eat It, Instrument It! 71
The Home-Field Advantage of Big Companies 73
Data Is Job One 76
Chapter 6 Digital Business Models: Your Five Ways to Beat Silicon Valley 77
Hybrid Is the New Black 81
Avoiding the Four Traps 82
Five Ways to Mine Gold from the New Machines 90
The Management Opportunity of a Generation 92
Chapter 7 Automate: The Robots Aren’t Coming; They’re Here 95
Automation Is Not Optional 96
Software Should Be Eating Your Core Operations 102
What to Do on Monday? Flick Your Automation-On Switch 107
Automation Is a Means, Not an End 113
Chapter 8 Halo: Instrument Everything, Change the Game 115
Every “Thing” Is Now a Code Generator 116
Become a “Know-It-All” 120
What to Do on Monday? Capitalize on Code 124
Digits over Widgets: The Next Age of Business and Technology 132
Chapter 9 Enhance: Amplify Human Performance with the New Machine 133
Stone Age, Bronze Age, Iron Age Digital Age 135
Enhanced Jobs Will Be Protected Jobs 136
Smart Robots Make Smarter Hands 141
What to Do on Monday? Partner with Systems of Intelligence 145
You + New Tools = Enhancement 151
Chapter 10 Abundance: Finding Your 10X Opportunities with the New Machine 153
What to Do on Monday? Find Abundance in Your Organization 157
Increasing Prosperity by Lowering Prices 165
Chapter 11 Discovery: Manage Innovation for the Digital Economy 167
R&D Without AI Is No R&D at All 171
Discovery Is Hard, but Not as Hard as Being Irrelevant 176
What to Do on Monday? Don’t Short Human Imagination 176
Create Your Own Budding Effect 185
Chapter 12 Competing on Code: A Call to Action from the Future 187
AI for Pragmatists 188
The Digital Build-Out Is Here 189
Align the Three M’s 190
Move AHEAD 191
Courage and Faith in the Future 192
Acknowledgments 195
Photo Credits 197
Disclaimers 199
Notes 205
Index 223