Former Procter & Gamble Vice President for IT and Shared Services, Tony Saldanha gives you the keys to a successful digital transformation: a proven five-stage model and a disciplined process for executing it.
Digital transformation is more important than ever now that we're in the Fourth Industrial Revolution, where the lines between the physical, digital, and biological worlds are becoming ever more blurred. But fully 70 percent of digital transformations fail.
Why? Tony Saldanha, a globally awarded industry thought-leader who led operations around the world and major digital changes at Procter & Gamble, discovered it's not due to innovation or technological problems. Rather, the devil is in the details: a lack of clear goals and a disciplined process for achieving them. In this book, Saldanha lays out a five-stage process for moving from digitally automating processes here and there to making digital technology the very backbone of your company. For each of these five stages, Saldanha describes two associated disciplines vital to the success of that stage and a checklist of questions to keep you on track.
You want to disrupt before you are disruptedbe the next Netflix, not the next Blockbuster. Using dozens of case studies and his own considerable experience, Saldanha shows how digital transformation can be made routinely successful, and instead of representing an existential threat, it will become the opportunity of a lifetime.
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About the Author
Tony Saldanha is president of Transformant, a consulting firm specializing in assisting organizations through digital transformations. During a twenty-seven-year career at Procter & Gamble, he ran both operations and digital transformation for P&G's famed global business services and IT organization in every region of the world, ending up as Global Shared Services and Information Technology Vice President. He is an advisor to boards and CEOs on digital transformation and a sought-after speaker.
Table of Contents
Part I Why Digital Transformations Fail and What to Do about It 1
Chapter 1 How to Survive an Industrial Revolution 3
Chapter 2 The Disciplines to Move Up to Stage 5 Transformation 15
Part II The Five Stages of Digital Transformation 33
Stage 1 Foundation 34
Chapter 3 Committed Ownership 37
Chapter 4 Iterative Execution 47
Stage 2 Siloed 61
Chapter 5 Disruption Empowerment 63
Chapter 6 Digital Leverage Points 75
Stage 3 Partially Synchronized 87
Chapter 7 Effective Change Model 89
Chapter 8 Strategy Sufficiency 103
Stage 4 Fully Synchronized 114
Chapter 9 Digital Reorganization 117
Chapter 10 Staying Current 127
Stage 5 Living DNA 135
Chapter 11 Agile Culture 137
Chapter 12 Sensing Risk 147
Part III Winning with Digital Transformation 161
Chapter 13 P&G's NGS Transformation 163
Chapter 14 How Digital Transformations Can Succeed 171
Resource A Checklist of the Surprising Disciplines 179
Resource B How to Use the Five Most Exponential Technologies 185
About the Author 217