Table of Contents
Part 1 The Power of Words To Hurt
Introduction: The Twenty-Four-Hour Test 3
1 The (Insufficiently Recognized) Power of Words to Hurt 9
Part 2 How We Speak About Others
2 The Irrevocable Damage Inflicted by Gossip 23
3 The Lure of Gossip 48
4 Is It Ever Appropriate to Reveal Humiliating or Harmful Information About Another? 57
5 Privacy and Public Figures 66
Part 3 How We Speak To Others
6 Controlling Rage and Anger 77
7 Fighting Fairly 93
8 How to Criticize and How to Accept Rebuke 99
9 Between Parents and Children 115
10 The Cost of Public Humiliation 129
11 Is Lying Always Wrong? 145
12 Not Everything That Is Thought Should Be Said 159
Part 4 The Power Of Words To Heal
13 Words That Heal-and the Single Most Important Thing to Know About Them 167
Part 5 What Do You Do Now? Making These Practices Part of Your Life
14 Incorporating the Principles of Ethical Speech into Daily Life 211
15 Where Heaven and Earth Touch: A National "Speak No Evil Day" 225
Acknowledgments for the 2019 Edition 229
Acknowledgments for the Original 1996 Edition 235
Appendix: Text of Senate Resolution to Establish a National "Speak No Evil Day" 239
Notes 241
Index 259