You're the Leader. Now What?: Leadership Lessons from Mayo Clinic

You're the Leader. Now What?: Leadership Lessons from Mayo Clinic

by Richard Winters
You're the Leader. Now What?: Leadership Lessons from Mayo Clinic

You're the Leader. Now What?: Leadership Lessons from Mayo Clinic

by Richard Winters


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Become a more effective leader.

Leadership has never been more challenging. Your colleagues disagree, their emotions run high, and your way forward through the everchanging, complex work environment would confound even the most seasoned leader.

In You’re the Leader. Now What?: Leadership Lessons from Mayo Clinic, Dr. Richard Winters, a Mayo Clinic emergency physician, executive coach, and director of leadership development for the Mayo Clinic Care Network, uses proven frameworks, practical tactics, and real-life experience to help you become a more effective leader as you face your thorniest organizational challenges.

Effective leaders don’t create followers, they create leaders. While you may have the expertise and authority to make swift decisions, effective leadership more often calls for a measured, team-focused approach that acknowledges diverse perspectives and environmental uncertainty. In this book, you will learn how to bring colleagues together during difficult times to make sense of the world, adapt, and achieve results.

Dr. Winters, known for his well-researched matter of fact approach and humor, will walk you through difficult leadership scenarios, identify common pitfalls, and give you step-by-step approaches to solve some of your most confounding leadership challenges. This book is for those times when you have no clear answer, when the processes and checklists put in place are inadequate, and when all eyes are on you, asking “Now what?”

You will learn to:
  • Question best practice.
  • Explore fear and worries.
  • Delegate and develop.
  • Lead with Story.
  • Challenge assumptions.
  • Cultivate diversity.
  • Create shared reality.
  • Spark engagement.
  • Think before reacting.
  • Decrease burnout.
  • Teach, coach, and sponsor.
  • Take charge in chaos.
  • Align behavior with values.
  • Drive and achieve results.

Whether you are a seasoned leader, you are stepping into a new leadership role, or you are a leader without a title sitting in yet another meeting wondering why things aren’t working (and how you can make things better), You’re the Leader. Now What? will guide you to be a more effective leader.

Product Details

ISBN-13: 9781893005709
Publisher: Mayo Clinic Press
Publication date: 09/06/2022
Pages: 320
Sales rank: 1,132,275
Product dimensions: 6.00(w) x 9.10(h) x 1.40(d)

About the Author

Dr. Richard Winters is a practicing emergency physician at the Mayo Clinic. As medical director of Professional Leadership Development for the Mayo Clinic Care Network, Dr. Winters delivers leadership development programs that train leaders at all levels of healthcare organizations worldwide. As a professional certified coach, Dr. Winters provides executive coaching for Mayo Clinic leaders. Dr. Winters graduated from the Mayo Clinic Alix School of Medicine in 1994 and returned to Mayo Clinic in 2015. Prior to returning to Mayo Clinic, Dr. Winters served as managing partner of a democratic physician group, department chair of an emergency department, president of an 800-physician medical staff, and CEO/founder of a startup managed care organization that struggled to survive amidst the complex relationships among hospital, physician, patient, competitors, and insurance providers. He lives in Rochester, Minnesota, with his family.

Read an Excerpt


Chapter One: Recognize the Limits of Your Expertise

Chapter Two: Map Your Decisions

Chapter Three: Step Up to the Balcony

Chapter Four: Understand Burnout and Well-Being

Chapter Five: Amplify Effective Leadership Behaviors

Chapter Six: The Five Hats of Effective Leadership

Chapter Seven: ROW Forward

Chapter Eight: Document Your Perspectives

Chapter Nine: Create Shared Reality

Chapter Ten: Address Fears and Worries

Chapter Eleven: Create Shared Vision

Chapter Twelve: Generate Multiple Options

Chapter Thirteen: Champion the Way Forward

Table of Contents

Preface 5

Introduction 7

Part 1 Effective Leadership Tactics 17

Chapter 1 Recognize the Limits of Your Expertise 18

Chapter 2 Map Your Decisions 33

Chapter 3 Step Up to the Balcony 61

Chapter 4 Understand Burnout and Well-Being 76

Chapter 5 Amplify Engagement 95

Chapter 6 Lead During One-to-One Conversations 127

Part 2 Lead in Complex Situations 159

Chapter 7 ROW Forward 160

Chapter 8 Document Your Perspectives 175

Chapter 9 Create a Shared Reality 194

Chapter 10 Identify Fears and Worries 218

Chapter 11 Create a Shared Vision 232

Chapter 12 Generate Multiple Options 243

Chapter 13 Champion the Way Forward 257

Chapter 14 Now What? 289

Resources 283

Acknowledgments 284

About the Author 286

About Mayo Clinic 287

Notes 289

Index 309

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