Table of Contents
Introduction ix
1 First Day 1
2 Getting to Know SMA 13
First Interlude: The Lords of Leadercraft 35
3 Financials and Trust 41
4 Transparency 57
Second Interlude: A Leader of Men 71
5 Reunion 73
6 The Board of Directors 85
7 Getting Great Performance from People 101
Third Interlude: Your Lineup Is a Mess! 119
8 Rallying the Team 123
9 Restructuring the Board 137
10 Consulting with a Peer 151
11 Implementation 163
12 Test Drive 177
13 The Agony of Defeat 189
14 Wildcard 201
15 Bluebirds Fly In 217
Fourth Interlude: Execute, Execute, Execute 229
16 Globalization 233
17 Execution 245
18 Public Life, Private Life 255
19 Communicate, Communicate 265
20 Partnering Risks Realized 273
Fifth Interlude: The Leadership Main Course 283
21 There Is a Time… 287
Finale: Still Figuring It Out 297
Ways of Using This Book 299
Cast of Main Characters 301
Glossary of Acronyms and Terms 305
Acknowledgments 307
About the Authors 309