Title: The Ultimate Question 2.0 (Revised and Expanded Edition): How Net Promoter Companies Thrive in a Customer-Driven World, Author: Fred Reichheld
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Title: The Art of Digital Marketing: The Definitive Guide to Creating Strategic, Targeted, and Measurable Online Campaigns, Author: Ian Dodson
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Title: Time To Listen (Assumptions Aside), Author: Indi Young
Title: The Innovator's Dilemma with Award-Winning Harvard Business Review Article ?How Will You Measure Your Life?? (2 Items), Author: Clayton M. Christensen
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Title: Marketing and Sales Analytics: Proven Techniques and Powerful Applications from Industry Leaders, Author: Cesar Brea
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Title: THE INVISIBLE ECONOMY OF CONSUMER ENGAGEMENT: Uncovering, Defining and Optimizing the Ocean of Trade Promotion and Channel Incentives Money That Drives Consumer Engagement, Author: Robert L Hand
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