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Title: Hug Your Haters: How to Embrace Complaints and Keep Your Customers, Author: Jay Baer
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Hug Your Haters: How to…
by Jay Baer
eBook $7.99
Title: Designing Complaint Handling and Service Recovery Strategies, Author: Jochen Wirtz
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Designing Complaint Handling…
by Jochen Wirtz
#11 in Series
eBook $4.95
Title: Effective Consumer Complaining: Win - Don'T Whine, Author: Ola Kaufman
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Effective Consumer Complaining…
by Ola Kaufman
eBook $9.99
Title: Consumer Boycotts: Effecting Change Through the Marketplace and Media, Author: Monroe Friedman
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Consumer Boycotts: Effecting…
by Monroe Friedman
eBook $60.99
Title: Shocked, Appalled, and Dismayed!: How to Write Letters of Complaint That Get Results, Author: Ellen Phillips
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Shocked, Appalled, and…
by Ellen Phillips
eBook $4.99