Title: Wireless: Strategically Liberalizing the Telecommunications Market / Edition 1, Author: Brian J.W. Regli
Title: The Economics of Mobile Telecommunications, Author: Harald Gruber
Title: The Call Center Handbook: The Complete Guide to Starting, Running and Improving Your Call Center / Edition 4, Author: Keith Dawson
Title: A Practical Guide to Call Center Technology: Select the Right Systems for Total Customer Satisfaction / Edition 1, Author: Andrew Waite
Title: Designing the Best Call Center for Your Business / Edition 2, Author: Brendan Read
Title: Call Center Operation: Design, Operation, and Maintenance / Edition 1, Author: Duane Sharp
Title: Call Center Operations: Profiting from Teleservices / Edition 1, Author: Charles E Day
Title: Bottom-Line Call Center Management / Edition 1, Author: David L. Butler
Title: Mobile World: Past, Present and Future / Edition 1, Author: Lynne Hamill
Title: Telephone Company And Cable Television Competition, Author: Stuart N Brotman