"A refreshingly simple, yet profoundly impactful, approach to leadership. Achievable is concise, engaging, and filled with relatable stories. It will be a go-to resource for any aspiring leader." -Capt. Michael Abrashoff, Author, It's Your Ship
"Fraser's focus on engaging, enabling, and empowering Chartwell's long-term care team was instrumental in increasing employee engagement and resident satisfaction survey results in our long-term care division. It also positioned the team to effectively and courageously meet the many challenges that we faced throughout the pandemic." -Karen Sullivan, President and Chief Operating Officer, Chartwell Retirement Residences
"Achievable is a must read for leaders who want to engage team members, increase retention, and improve performance. I found it to be inspiring, motivational, and packed with relatable stories that can be easily implemented. It should be the next read for any leader looking to drive change." -John Scotland, Chief Executive Officer, Steeves and Rozema Group
"I first met Fraser early in his CEO days, and when we discussed leadership practices, I described him as a 'sponge, ' constantly listening to and absorbing ideas from everywhere and everyone. In Achievable, Fraser demonstrates how he transformed the best of many leadership approaches to achieve remarkable outcomes at all levels of long-term care-and even through the pandemic! Achievable is an incredible resource for anyone looking for a practical, straightforward, and no-nonsense approach to honing their leadership skills, overcoming the challenges of 'too much to do, ' and helping others to be all they can be. A quick read that might be the best two hours of your leadership journey." -Ron Martyn, Co-owner, Silver Meridian
"A fantastic read and practical guide for any leader that is looking for the 'secret' to fostering a high-performance organization." -Brent Gingerich, Chairman and CEO, peopleCare Communities
"Achievable is a simple but powerful message to all leaders that it is our kindness, compassion, and individuality that truly make magic each and every day. Leadership is not about being the smartest person in the room but instead about our ability to get the most out of each and every person in the room." -Shawn Riel, COO, Omni Quality Living
"An engaged team delivers better outcomes. Achievable reminds us of the importance of acknowledging work done well by our people, as opposed to focusing only on areas needing improvement. It's a simple and powerful way to increase engagement and impact the lives of team members and leaders in any sector, including health care." -Salimah Walji-Shivji, Chief Operating Officer and General Counsel, AgeCare
"Fraser Wilson illuminates a simple truth that we, as leaders, intrinsically understand but frequently don't act upon: success comes through engaging, enabling, and empowering our people. Through his easy to understand and implement People First approach, he shows us how to unleash the potential in our teams to achieve outstanding results. The most wonderful part of his story is that, in addition to improving organizational performance, it also creates a more rewarding and joyful-indeed, 'life-giving'-experience for everyone." -James Schlegel, CEO, Schlegel Villages
2024-02-23
Wilson, a veteran leader in Ontario’s long-term care industry, shares his insights for better business management.
With 25 years of experience in the arduous field of long-term care in Canada, the author introduces his debut business guidebook stating that the “only thing...that determines the success of any business is people.” When leaders put people first and reward and acknowledge what they’re doing right, employees “quietly quitting” will be rejuvenated, improving focus and increasing energy, asserts Wilson. He outlines the “3 E’s of People First Leadership” (engage, enable, and empower), presenting an approach that emphasizes the simple practices of being present—from learning team member’s names to recognizing burnout in oneself—and encouraging face-to-face communication. Keeping workers informed stimulates their involvement while also tamping down the rumor mill, while constant advocacy—including protecting and elevating workers’ voices, maintaining friendly working relationships with unions, and supporting salary increases—leads to more engaged and energized organizations, per the author. Wilson’s debut is an accessible, no-frills model of better leadership based not on research but experience, with real-world examples from Wilson’s career in long-term care illustrating a wide range of topics including employee training in dementia strategy, food service, and the overwhelming and unexpected challenges of Covid-19. The book lays out each tenet of its people-first philosophy in easy-to-understand language with the same enthusiasm it encourages leaders to model for their teams. Ideas like “stay meetings” (regular conversations about what a business can improve) are scattered throughout the text; while not heavily detailed, they will be easy for readers to try in their own organizations. The concept of tackling apathy, from both bosses and employees, with empathy is as refreshing as it is obvious.
A straightforward, people-first guide to increasing engagement in the workplace.
