Affective Labor and Alt-Ac Careers
In her groundbreaking work The Managed Heart: Commercialization of Human Feeling (1983), sociologist Arlie Russell Hochschild described “emotional labor management” as follows: “to induce or suppress feeling in order to sustain the outward countenance that produces the proper state of mind in others.” Think of a retail worker in customer relations who must keep calm and be pleasant even when dealing with someone who is irate. While scholars have explored the affective realm when it comes to teaching and being a professor, there is less written about the experience of those working in nonteaching areas of academia—“alt-ac.”

Affective Labor and Alt-Ac Careers critically examines aspects of affective and emotional labor involved in alt-ac careers in higher education. This is the first and only book of its kind that focuses on affective labor and alt-ac/staff careers in higher education. Cross-profession and cross-disciplinary, the book takes seriously the invisible labor performed at our institutions by academic staff, work that is essential for the success of our students.

Research in this volume allows an opportunity for those in alt-ac careers to examine and share their affective experiences in their roles in technology, administration, research, and academic support services and as librarians, academic advisors, and writing center instructors—among others.

Affective Labor and Alt-Ac Careers is the third book in Kansas’s Rethinking Careers, Rethinking Academia series, which seeks projects that lead to meaningful professional development and create lasting value for graduate students, recent and experienced PhDs, university faculty and administrators, and the growing alt-ac and post-ac community.
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Affective Labor and Alt-Ac Careers
In her groundbreaking work The Managed Heart: Commercialization of Human Feeling (1983), sociologist Arlie Russell Hochschild described “emotional labor management” as follows: “to induce or suppress feeling in order to sustain the outward countenance that produces the proper state of mind in others.” Think of a retail worker in customer relations who must keep calm and be pleasant even when dealing with someone who is irate. While scholars have explored the affective realm when it comes to teaching and being a professor, there is less written about the experience of those working in nonteaching areas of academia—“alt-ac.”

Affective Labor and Alt-Ac Careers critically examines aspects of affective and emotional labor involved in alt-ac careers in higher education. This is the first and only book of its kind that focuses on affective labor and alt-ac/staff careers in higher education. Cross-profession and cross-disciplinary, the book takes seriously the invisible labor performed at our institutions by academic staff, work that is essential for the success of our students.

Research in this volume allows an opportunity for those in alt-ac careers to examine and share their affective experiences in their roles in technology, administration, research, and academic support services and as librarians, academic advisors, and writing center instructors—among others.

Affective Labor and Alt-Ac Careers is the third book in Kansas’s Rethinking Careers, Rethinking Academia series, which seeks projects that lead to meaningful professional development and create lasting value for graduate students, recent and experienced PhDs, university faculty and administrators, and the growing alt-ac and post-ac community.
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Affective Labor and Alt-Ac Careers

Affective Labor and Alt-Ac Careers

by Lee Skallerup Bessette (Editor)
Affective Labor and Alt-Ac Careers

Affective Labor and Alt-Ac Careers

by Lee Skallerup Bessette (Editor)

Paperback

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Overview

In her groundbreaking work The Managed Heart: Commercialization of Human Feeling (1983), sociologist Arlie Russell Hochschild described “emotional labor management” as follows: “to induce or suppress feeling in order to sustain the outward countenance that produces the proper state of mind in others.” Think of a retail worker in customer relations who must keep calm and be pleasant even when dealing with someone who is irate. While scholars have explored the affective realm when it comes to teaching and being a professor, there is less written about the experience of those working in nonteaching areas of academia—“alt-ac.”

Affective Labor and Alt-Ac Careers critically examines aspects of affective and emotional labor involved in alt-ac careers in higher education. This is the first and only book of its kind that focuses on affective labor and alt-ac/staff careers in higher education. Cross-profession and cross-disciplinary, the book takes seriously the invisible labor performed at our institutions by academic staff, work that is essential for the success of our students.

Research in this volume allows an opportunity for those in alt-ac careers to examine and share their affective experiences in their roles in technology, administration, research, and academic support services and as librarians, academic advisors, and writing center instructors—among others.

Affective Labor and Alt-Ac Careers is the third book in Kansas’s Rethinking Careers, Rethinking Academia series, which seeks projects that lead to meaningful professional development and create lasting value for graduate students, recent and experienced PhDs, university faculty and administrators, and the growing alt-ac and post-ac community.

Product Details

ISBN-13: 9780700632985
Publisher: University Press of Kansas
Publication date: 04/08/2022
Series: Rethinking Careers, Rethinking Academia
Pages: 272
Product dimensions: 6.00(w) x 9.25(h) x (d)

About the Author

Lee Skallerup Bessette is assistant director for digital learning at the Center for New Designs in Learning and Scholarship at Georgetown University.

Table of Contents

Series Editors’ Foreword

Introduction, Lee Skallerup Bessette

1. “Why Would You Want to Do That?”

Managing Desire for Alt-Ac Work, Traci Freeman

2. What’s Love Got to Do with It?, Melissa Dalgleish

3. Affective Allyship

Alt-Ac Identity and Political Work in Higher Education, Grace Pollock

4. When Is an Academic Not an Academic?

Embracing Nontraditional Academics in Academia, Nicole Papaioannou

5. You’re OK, I’m Always OK

Educational Development and Emotional Labor, Martha Diede

6. Plays Well with Others

Practicing Emotional Labor in the Writing Center, Karen Rosenberg

7. The Difficulties of Removing the Pink Collar

Affective Labor and Educational Development, Lindsay Bernhagen and Emily O. Gravett

8. Affective Labor and the Balancing Act for Women in Academic Technology, Celeste Tường Vy Sharpe and Carly J. Born

9. Emotional Labor in Open Access Librarianship, Jennifer Hodl Solomon and Rebekah Kati

10. Telling Alternate Stories

Academic Advising, Student Fear, and Living Our Parallel Plans, Elizabeth Lundberg

11. Both Student and Employee

Uncovering the Affective Labor of Supervising Student Staff, Daniel Dale

12. Leaning toward Joy

Affective Labor, DHD, and Being Alt-Ac, Matthew J. Trybus with Emily O. Gravett

13. Honoring Others by Honoring Ourselves

Affective Labor and Mentoring Programs, Leeann Hunter

14. More Denial, More Problems, Deborah Maron

Conclusion, Lee Skallerup Bessett

List of Contributors

Index

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