Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service. Be Our Guest specializes in helping professionals see new possibilities through concepts not found in the typical workplace, revealing even more of the business behind the magic of quality service.
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Be Our Guest: Perfecting the Art of Customer Service (Revised and Updated Edition)
Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service. Be Our Guest specializes in helping professionals see new possibilities through concepts not found in the typical workplace, revealing even more of the business behind the magic of quality service.
11.99
In Stock
5
1
Be Our Guest: Perfecting the Art of Customer Service (Revised and Updated Edition)
Be Our Guest: Perfecting the Art of Customer Service (Revised and Updated Edition)
eBook(Revised and Updated Edition)
$11.99
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11.99
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Product Details
ISBN-13: | 9781423140146 |
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Publisher: | Disney Press |
Publication date: | 12/16/2011 |
Series: | The Disney Institute Leadership Series |
Sold by: | DISNEY PUBLISHING WORLDWIDE -EBKS |
Format: | eBook |
Sales rank: | 424,264 |
File size: | 1 MB |
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