Built on Values: Creating an Enviable Culture that Outperforms the Competition

Built on Values: Creating an Enviable Culture that Outperforms the Competition


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Product Details

ISBN-13: 9780470901922
Publisher: Wiley
Publication date: 01/18/2011
Pages: 256
Sales rank: 1,129,375
Product dimensions: 6.20(w) x 9.10(h) x 1.10(d)

About the Author

Ann Rhoades is President of People Ink, which helps companiesbuild values-based corporate cultures using the Values Blueprintprinciples, and CEO of CareLeaders, LLC. She was one of the fivefounding executives of JetBlue Airways, Chief People Officer forSouthwest Airlines, and Executive Vice President of Team Servicesat Doubletree and Promus Hotel Corporations. Today, she continuesto serve on the JetBlue Board of Directors, as well as on theboards of P.F. Chang's China Bistro; HireVue, Inc.; Anderson Schoolof Business at the University of New Mexico; ACCION New Mexico -Arizona - Colorado; and is board chair of Safer New Mexico Now. Shelives in Albuquerque, New Mexico.?

Nancy Shepherdson is a freelance journalist who has written morethan 500 articles and five books over the past twenty years.

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Table of Contents

Foreword, v

by Steven R. Covey

Introduction: Launching a Culture Change the Right Way ix

1 is a values-based culture worth the effort? 1

2 so how’s that working for you?”: uncover yourcompany’s true values 17

3 craft your values blueprint: the foundation of everything33

4 fill your company with a players: a values-based way to hire51

5 let your employees impress you: implement a value-centeredmetrics system 71

6 reward culture change: values as a competitive advantage91

7 astonish your employees: inspire culture change from thec-suite 111

8 reinforce your values culture: be excessive aboutcommunication 129

9 continuous discipline: create a plan for culture maintenance151

Leader’s Toolbox 169

Notes 205

References 211

Acknowledgments 215

About the Authors 219

Index 221

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