ConnectAbility: 8 Keys to Building Strong Partnerships with Your Colleagues and Your Customers

ConnectAbility: 8 Keys to Building Strong Partnerships with Your Colleagues and Your Customers

ConnectAbility: 8 Keys to Building Strong Partnerships with Your Colleagues and Your Customers

ConnectAbility: 8 Keys to Building Strong Partnerships with Your Colleagues and Your Customers

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Overview

ConnectAbility
-noun: 1. an agile approach to running an organization that takes into account the psychology of human interaction; 2. the only way to do business in today’s economy

Drawing from the powerful lessons of emotional awareness and relationship dynamics, ConnectAbility promotes a sophisticated yet simple method for developing superior partnerships guaranteed to create quality results on a consistent basis. Even the best-intentioned team players too often focus more on communicating their own ideas than hearing and understanding what others have to say. ConnectAbility changes all this using eight steps to fostering optimum communication, which include:

  • Sharing your power with others
  • Expressing yourself with authenticity
  • Engaging your audience with humor
  • Challenging yourself by taking charge
  • Maintaining awareness of emotional dynamics

The book contains two tests you can take that will help you pinpoint your own level of ConnectAbility.

ConnectAbility is your key to getting things done in a positive manner that benefits not only you and your team--but the organization as a whole.


Product Details

ISBN-13: 9780071664059
Publisher: McGraw Hill LLC
Publication date: 12/17/2009
Sold by: Barnes & Noble
Format: eBook
Pages: 240
File size: 2 MB

About the Author

David Ryback, Ph.D., is an internationally acclaimed speaker and consultant, as wellas a columnist for Business to Business.
Jim Cathcart is president of Cathcart Institute, Inc., a researchand consulting firm.
David Nour is a popular speaker and head of The Nour Group,a provider of business solutions for Fortune 500 clients.

Table of Contents

Foreword
Introduction: What is ConnectAbility?
Chapter 1: Show Me the People
Chapter 2: The Neuroscience of ConnectAbility
Chapter 3: Flowing and Connecting
Chapter 4: Men, Women, and Faking It
Chapter 5: Becoming Agile in Business Relationships
Chapter 6: The Art of ConnectAbility
Chapter 7: Mastering Your Emotions with Confidence
Chapter 8: Connecting with Optimism
Conclusion
Appendix
Notes
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