Conversation Skills: For The Ultimate Professional is the second in the Master Sales Manual series of books. A no non-sense and direct approach to the psychology of conversation, with over one hundred tips to improve your conversation skills, your relationships, and your life.
Learn how to to say the right thing in the right way at the right time... Or not say anything at all. Gain a detailed understanding of communication skills. Learn how communication errors occur and how to avoid them. Capture your listener’s attention. Create rapport and build relationships. And make your conversations more interesting.
|Product dimensions:||5.00(w) x 8.00(h) x 0.59(d)|
Table of ContentsChapter 1: So What's The Big Deal Anyway? - Background on the communication process
Chapter 2: Why Aren't You Listening To Me? - Why communication failes, and what to do about it.
Chapter 3: Look Into My Eyes - How to trigger attention, perception, and memory.
Chapter 4: So What Do I Say Now? - Effective methods of starting and sustaining conversation, and keeping it interesting.
Chapter 5: Building Verbal Rapport - Using language to get people to like you and trust you.
Chapter 6: Specificity - How to use specific communication, and cause others to be more specific.
Chapter 7: Working With Difficult People - The right tools to help when the conversation gets rough.
Chapter 8: Once Upon A Time... - How to use the power of story-telling.
Chapter 9:Let Me Ask You A Question... - The use and importance of effective questioning techniques.
Chapter 10: Beyond The Conversation - Adding flare to a boring talk.
Most Helpful Customer Reviews
Reviewed by Mamta Madhavan for Readers' Favorite Conversation Skills: For The Ultimate Professional by Dan Blaze is a motivational read for all those who are looking to improve on their conversational skills. The concept, techniques, and suggestions in the book help readers comprehend the psychology of conversation, relationships, and one's life. Learning to say the right thing at the right time is excellent and this book gives a detailed and extensive understanding of communication skills and helps readers make their conversations interesting. The author highlights the importance of conversation and why it is important to have a good conversation with others. The book is a good training guide and all the methods and techniques can be incorporated into bettering one's conversational skills. It helps to capture the listener's attention by making one's conversation engaging. The book makes us understand the complexity that occurs within each conversation. I found it an interesting read, to understand how communication happens, its process, and coding. It also shatters the myth we all have about our natural communication skills. Though the book focuses on audible conversational skills, the author also speaks about the signs and symbols animals use while communicating. The author handles a topic that is relevant and useful to everyone. The book makes everyone more aware of the importance of conversational skills and communication, and how to draw people into a particular topic while talking. The emotional resonance felt between two communicators while conversing is palpable while reading the author's techniques and tips. And by being specific and clear everyone can become a better communicator.