Norma Riccucci
Far too often, public administration scholars focus on the negative aspects of organizational rules. This book takes a refreshingly new look at rules and the manner in which they reflect contemporary issues in public administration. It is grounded in theory and provides invaluable knowledge and insights to students, researchers and practitioners of public administration globally. This book is a must read.
Rosemary O'Leary
This is a well written, thoughtful book that deftly merges theory and evidence in an original framework easily accessible to scholars, practitioners, and students alike. Using three different lenses – organizational, individual, and behavioral – Leisha DeHart-Davis creatively draws on diverse research traditions to illuminate the beneficial and harmful aspects of organizational rules. It is a “must read” for anyone interested in public management and organization theory.
Camilla Stivers
DeHart-Davis argues that bureaucratic rules are not just red tape to strip away, but a defining feature of modern organizations. A fresh, thorough discussion that touches headline issues and offers sane advice. A timely reminder that bureaucracy is a game with rules, so we should pay attention to how they work.
