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Customer Service Basics

By Customer Service Training Institute
eBook
$9.99
By Customer Service Training Institute
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Customer Service Basics provides the reader with the background and information required to understand exactly what is customer service, what is good customer service, and how we can deliver exceptional customer service.

Learn how customer relations, internal customers, customer service policy, and customer service education all fit together within the customer service experience.

Learn the importance of customer service strategy as well as customer service communication and the roles they pl...

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BusinessBusiness Life & CareersBusiness - General & MiscellaneousMarketing & SalesBusiness Life & SkillsCorporate Behavior & ResponsibilityBusiness EtiquetteBusiness Skills - General & MiscellaneousBusiness EthicsCustomer Service