Educating Your Clients from A to Z: What to Say and How to Say It

Educating Your Clients from A to Z: What to Say and How to Say It

by DVM Boss

NOOK BookSecond Edition (eBook - Second Edition)

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Product Details

ISBN-13: 9781583261606
Publisher: AAHA Press
Publication date: 03/14/2011
Sold by: Barnes & Noble
Format: NOOK Book
File size: 897 KB

About the Author

Nan Boss, DVM, is the author of The Client Education Notebook: Customized Client Education Materials to Use in Your Own Practice and How We Do Things Here. She is active in several veterinary organizations and speaks for veterinary groups on client-education topics, team training and development, conflict resolution, medical record keeping, and wellness program development

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