Effective Communication: A Guide for the People Professions

by Neil Thompson

Overview

Communication is the basis of so much of what happens in the workplace and indeed in our private lives. Without effective communication our lives are so much the poorer and with so many more problems. This book, now in an updated third edition, is therefore an important and valuable resource for anyone where success in their work depends on the quality of their interactions, whether face to face, in writing or electronically.

Divided into two parts, the book focuses first on theoretical insights to provide a firm basis of understanding and then on practice issues. Written in Neil Thompson's characteristically clear and accessible style, this important book provides an essential foundation for making sure that we are communicating with one another as effectively as possible.

Accompanying online resources for this title can be found at bloomsburyonlineresources.com/the-effective-social-worker. These resources are designed to support teaching and learning when using this textbook and are available at no extra cost.

Product Details

ISBN-13:	9781350313705
Publisher:	Bloomsbury Publishing
Publication date:	03/14/2018
Sold by:	Barnes & Noble
Format:	eBook
Pages:	290
File size:	2 MB

About the Author

Professor Neil Thompson is a highly respected writer and developer of online learning resources, with over 39 years' experience in the people professions. He has held full or honorary professorships at four UK universities. He also runs the Avenue Professional Development Programme, an online learning community and tutorial group for people professionals.
Neil Thompson has held full or honorary professorships at four UK universities, and is now a sought-after consultant and conference speaker. He runs the Avenue Professional Development Programme, an online learning community and tutorial group for people professionals. His website and blog are at www.neilthompson.info.

Table of Contents

Introduction
Part I: THEORY
Understanding Communication
Understanding Language
The Written Word
Speech and Conversation
Context and Meaning
Part II: PRACTICE
Interpersonal Encounters
Communicating with Children and Young People
Working with Groups
Communication Difficulties
Putting it in Writing
Managing Communication
Conclusion

What People are Saying About This

From the Publisher

Praise for the first edition:

"This textbook...explores the many theories developed to account for communication and language, and, using traditional resources or expressions along with contemporary ones, moves from the review of theories to the implications of all this on the contemporary scene." - Rev. Dr. Richard B. Gilbert, BCC. The World Pastoral Care Center, Resources Hotline

Editorial Reviews

This textbook ... explores the many theories developed to account for communication and language, and, using traditional resources or expressions along with contemporary ones, moves from the review of theories to the implications of all this on the contemporary scene.” —Rev. Dr. Richard B. Gilbert, BCC. The World Pastoral Care Center, Resources Hotline (of the first edition)

From the Publisher