Human Communication: Principles and Contexts / Edition 13

by Stewart L Tubbs

Overview

Human Communication is an introductory text that links theory and research with the practical components of communication. This award-winning author presents the fundamental concepts in communication through stimulating case-studies and contemporary examples. The 13th edition includes new discussions of cutting edge research and additional self-tests for students.

Product Details

ISBN-13:	9780078036781
Publisher:	McGraw-Hill Higher Education
Publication date:	10/05/2012
Edition description:	New Edition
Pages:	560
Product dimensions:	7.30(w) x 9.10(h) x 2.80(d)
Lexile:	1250L (what's this?)

About the Author

Stewart L. Tubbs is the dean of the College of Business at Eastern Michigan University. He received his doctorate in communication and organizational behavior from the University of Kansas. His master’s degree in communication and his bachelor’s degree in science are from Bowling Green State University. He has completed postdoctoral work in management at Harvard Business School, the University of Michigan, and Michigan State University. Dr. Tubbs has also taught at General Motors Institute and at Boise State University, where he was chairman of the Management Department and later associate dean of the College of Business.
He has been named Outstanding Teacher three times and Outstanding Scholar twice. He has consulted for Fortune 500 companies and is past chairman of the Organizational Communication division of the Academy of Management.
He has been named an Outstanding Teacher three times and an Outstanding Scholar twice, has consulted extensively for Fortune 500 companies, and is past chairman of the Organizational Communication division of the Academy of Management. He has also received the outstanding leadership award in London from the Academy of Business Administration and has been inducted into the Distinguished Alumni Hall of Fame by Lakewood High School in Lakewood, Ohio. Dr. Tubbs is the co-author, with Sylvia Moss, of Interpersonal Communication and Human Communication. He is listed in American Men and Women of Science, Contemporary Authors, Directory of American Scholars, the International Who’s Who in Education, and Outstanding Young Men of America.

Table of Contents

Part One: Principles
1. The Process of Human Communication
The Importance of Human Communication
Box 1.1 Techno-Etiquette
What is Human Communication?
A Model of Human Communication
Communication Contexts
Communication Technologies
What is Effective Communication?
2. Person Perception
Perceiving People and Objects: A Comparison
Forming Impressions
Box 2.1 Self Concept East and West: Who Are You?
Box 2.2 Empathy and the Empathy Quotient
Some Variables Involved in Accurate Perception
Improving Perception and Communication
3. The Verbal Message
Words and Meanings
Box 3.1 A Word About Semantics
Language and Thought
Words in Action
4. The Nonverbal Message
Interpreting Nonverbal Messages
Box 4.1 Power and Dominance: Some Nonverbal Cues
Spatial and Temporal Cues
Visual Cues
Box 4.2: Gender and Vocal Cues
Vocal Cues
Deception
5. Listening
Why Listen?
Importance of Listening
Box 5.1 Listening: The Forgotten Skill
What Is Meant by Listening?
Types of Listening
How to Improve Listening
6. Conflict and Negotiation
Conflict
Box 6.1 Conflict and Negotiation
Negotiation
7. Ethics and Communication
Principles
Issues
Box 7.1 Does Academic Freedom Have Limits?
8. Relationships in Process
Bases of Human Attraction
Defining Characteristics of Relationships
Theories of Relationship Development
Maintaining Relationships
Family Communication
Box 8.1 The Qualities of Close Friends Box 9.1 Our Expectations in Close Relationships
The Dialectics of Relationships
Box 9.2 Love's Prototypes and Scripts
Assessing the Quality of an Interpersonal Relationship
10. Intercultural Communication
A Definition of Culture
Some Dimensions of Cultural Difference
Intercultural Communication: Principles and Problems
Box 10.1 The Value of Beauty Across Cultures
Toward Greater Intercultural Understanding and Tolerance
Box 10.2 Some Guidelines for Critical Viewers of Film and Television
Effects of Intercultural Communication
11. Interviewing
Cognitive Interviewing
Standardized and Unstandardized Interviews
Box 11.1 Interviewing: Conversation with a Purpose
Types of Interview Questions
Suspect Questions and How to Handle Them
Types of Inadequate Responses
Interview Structure
Nondirective Interview Technique
Helpful Hints
12. Small-Group Communication
Types of Small Groups
Group Dynamics
Group Structure
Correlates of Effective Groups
Box 12.1 The Value of Work Teams
13. Public Communication
A Definition
The Speaker
The Audience
The Message
14. Organizational Communication
Organization: A Definition
Organizational Culture
Importance of Communication
Box 14.1 Managing Your E-Mail
15. Mass Communication and the New Technologies
A First Definition
The Process of Mass Communication
Box 15.1 Media Consolidation and the News
Box 15.2 Some Guidelines for Critical Viewers of Media Interviews
Some Effect and Public Relations
Implications of the New Communication Technologies

Glossary
References
Credits
Indexes
Name Index
Subject Index