Implementing the IT Balanced Scorecard: Aligning IT with Corporate Strategy

by Jessica Keyes

Overview

The goals of an IT balanced scorecard include the alignment of IT plans with business objectives, the establishment of measures of IT effectiveness, the directing of employee efforts toward IT objectives, the improved performance of technology, and the achievement of balanced results across stakeholder groups. CIOs, CTOs, and other technical manage

Product Details

ISBN-13:	9781040164075
Publisher:	CRC Press
Publication date:	04/19/2016
Sold by:	Barnes & Noble
Format:	eBook
Pages:	528
File size:	7 MB

Table of Contents

Why balanced scorecard? Understanding performance management: Balanced scorecard at the corporate level. Key elements of a balanced scorecard project. Aligning IT to organizational strategy. Aligning IT to meet financial objectives. Aligning IT to meet customer objectives. Aligning IT to meet business process objectives. Aligning IT to promote learning and growth. Compliance, awareness, and assurance. Scorecard and other performance measurement tools.