Information Systems for Healthcare Management, Eighth Edition

by Gerald L. Glandon, Detlev H. Smaltz, Donna J. Slovensky

Overview

This bestseller provides readers with the comprehensive knowledge necessary to understand healthcare information technology (HIT) and to hone their skills in HIT management. The book explores the areas where leaders must exhibit basic awareness or competency, including hardware, software, and communication systems; operational, management, and clinical applications; and selection, implementation, and valuation. Each chapter has been updated to reflect current trends and challenges in the field as well as the implications of the 2010 healthcare reform law and other relevant federal mandates. Each chapter also features learning objectives, web resources, and discussion questions. This revised edition includes a glossary that clarifies technical terms as well as a list of abbreviations for important terms. Links to Internet sources are provided to supplement the information on the major topics covered in each chapter. The eighth edition covers the following topics: The five broad forces that will drive future change and potentially have profound impacts on HIT in and across organizations The role that government policy and healthcare reform play in influencing HIT HIT governance and strategic planning in healthcare organizations, including pertinent background, how to organize an HIT strategic planning effort, the importance of system integration, the basics of systems theory, and management control and decision support systems An overview of the various elements of an information system—the devices, programs, and communication networks—and possible configurations that will support clinical service delivery and the associated business processes An exploration of the ten key operational and tactical processes that are critical to maximizing HIT efficiencies and effectiveness, including incident management, change management, configuration management, service-level management, capacity management, and services-continuity management Specific focus on EHR applications and financial applications to reflect the importance of technology in the areas of patient care and financial management The major techniques used to evaluate an HIT investment Instructor Resources: Test bank, answers and discussion points for the end-of-chapter questions and PowerPoint slides.

Product Details

ISBN-13:	9781640556065
Publisher:	ACHE Learn
Publication date:	08/01/2013
Sold by:	Bookwire
Format:	eBook
Pages:	444
File size:	14 MB
Note:	This product may take a few minutes to download.

About the Author

Gerald L. Glandon, PhD, is professor and chair of the Department of Health Services Administration at the University of Alabama at Birmingham (UAB). He is the interim program director for the Health Informatics Program and directs the Center for Health Services Continuing Education at UAB. Dr. Glandon has had a career in research, health administration education, and academic administration. His primary research interests have been technology evaluation (especially IT), the economics of aging, patient and physician satisfaction, and assessment of organizational performance. He has published in such journals as JAMA, Journal of Gerontology: Social Sciences, Medical Care, Hospital & Health Services Administration, and Health Services Research as well as written numerous books and book chapters. Over the years, Dr. Glandon has kept his research and practice skills current by consulting with academic health centers, external agencies, and organizations. He has also worked in international health with engagements in Albania, Turkmenistan, Uzbekistan, Kazakhstan, Yemen, and Saudi Arabia. He has both developed and delivered management education in these countries and provided healthcare strategic analysis to ministries of health and to individual hospitals. Prior to coming to UAB, he was program director of the Department of Health Systems Management at Rush-Presbyterian–St. Luke’s Medical Center in Chicago.
Detlev H. (Herb) Smaltz, PhD, FACHE, FHIMSS, is chairman, founder, and former CEO of Health Care DataWorks, Inc., an Ohio State University Technology Commercialization Company. Health Care DataWorks is a provider of enterprise data warehouse and business intelligence tools and strategic enterprise business intelligence consulting services. Dr. Smaltz served as the chief information officer of the Ohio State University Medical Center (OSUMC), where he led an IT organization of 255 individuals with an annual operating budget of $42 million. He also served as an associate vice president for health sciences at OSUMC, leading collaborative initiatives between the three mission areas of the medical center: research, academics, and patient care. In addition, he was an adjunct professor at Capital College, Laurel, Maryland; an associate professor at University of Alabama at Birmingham; and a professor at Ohio State University, Columbus. He has more than 25 years’ experience in healthcare management, serving all but four of those years as CIO/CKO at various-sized organizations. He is a Fellow of the Healthcare Information & Management Systems Society (HIMSS) and served on the HIMSS Board of Directors (BOD) from 2002 to 2005 and as vice chair of the BOD from 2004 to 2005. In addition, he is a Fellow in the American College of Healthcare Executives (FACHE). Dr. Smaltz holds certifications in knowledge management from the Knowledge Management Certification Board. He earned a BS in management information systems from the University of Tampa, an MBA from Ohio State University, and a PhD in information and management science from Florida State University. He has co-written a number of publications, including Austin & Boxerman’s Information Systems for Healthcare Management, 7th Edition (Health Administration Press, 2008); The Healthcare Information Technology Planning Fieldbook (HIMSS Publications, 2008); The Executive’s Guide to Electronic Health Records (Health Administration Press, 2007); and The CEO–CIO Partnership: Harnessing the Value of Information Technology in Healthcare (HIMSS Publications, 2005).
Donna J. Slovensky, PhD, RHIA, FAHIMA, is professor and associate dean for Student and Academic Affairs in the School of Health Professions at the University of Alabama at Birmingham (UAB). She holds secondary appointments in the Department of Management in the UAB School of Business and the UAB Graduate School. She is named as a scientist with the Center for Outcomes and Effectiveness Research and Education and as a scholar in the Lister Hill Center for Health Policy. Dr. Slovensky has consulting experience in a variety of healthcare organizations, including inpatient and ambulatory facilities, home health programs, and physician practices, and academic programs. She has been on the UAB faculty for more than 35 years, teaching undergraduate and graduate courses in strategic management, quality management, information management, and clinical outcomes evaluation before her current administrative role.