Integrating Productivity and Quality Management

by Johnson Edosomwan

Overview

This second edition details all productivity and quality methodologies, principles and techniques, and demonstrates how they interact in the three phases of the productivity and quality management triangle (PQMT): measurement, control and evaluation; planning and analysis; and improvement and monitoring. This edition features material on practical

Product Details

ISBN-13:	9781040066423
Publisher:	CRC Press
Publication date:	06/16/1995
Series:	Industrial Engineering: A Series of Reference Books and Textboo
Sold by:	Barnes & Noble
Format:	eBook
Pages:	416
File size:	55 MB
Note:	This product may take a few minutes to download.

Table of Contents

Productivity and quality management concepts; productivity and total quality management challenges, opportunities, and scope of activities; the productivity-quality connection; productivity measurement; productivity and quality improvement through statistical process control; productivity and quality planning; techniques for resolving quality problems; productivity and quality improvement strategies and techniques; techniques for improving employee productivity, morale and employment; establishing and managing a productivity and quality improvement program; consumer satisfaction - a drive for quality and productivity improvement. Appendices: statistical tables; blank work forms for statistical control implementation; constants and formulas for control charts; blank work forms for the implementation of task analysis technique (TAT) for cost of quality computations; selected productivity and quality centers.

Editorial Reviews

Praise for the First Edition... "...an interesting, and largely original, contribution to the literature on this important area of management.

International Journal of Production Research

An updated, clearly organized edition which details numerous productivity and quality methodologies, principles and techniques and demonstrates how they interact in the three phases of the "productivity and quality management triangle": measurement, control and evaluation; planning and analysis; and improvement and monitoring. Appendices include blank work forms for statistical process control implementation and for the implementation of Task Analysis Technique for Cost of Quality Computations, a list of selected productivity and quality centers, and a glossary of terms. Annotation c. Book News, Inc., Portland, OR (booknews.com)

Booknews

"Praise for the First Edition. . . . . .an interesting, and largely original, contribution to the literature on this important area of management. "
—-International Journal of Production Research

From the Publisher