Intercultural Interaction: A Multidisciplinary Approach to Intercultural Communication

Intercultural Interaction: A Multidisciplinary Approach to Intercultural Communication

by H. Spencer-Oatey, Peter Franklin


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Written in a highly accessible style and in four parts, this book provides rapid and authoritative access to current ideas and practice in intercultural communication. It draws on concepts and findings from a range of different disciplines and uses authentic examples of intercultural interaction to illustrate points.

Product Details

ISBN-13: 9781403986313
Publisher: Palgrave Macmillan UK
Publication date: 07/30/2009
Series: Research and Practice in Applied Linguistics
Edition description: 2009
Pages: 367
Product dimensions: 5.40(w) x 8.40(h) x 1.00(d)

About the Author

HELEN SPENCER-OATEY is Director of the Centre of Applied Linguistics at Warwick University, UK. She leads the Global People project on intercultural effectiveness, and researches and writes on language, culture and the management of rapport. Her interest in these areas developed when living for many years in Hong Kong and Shanghai.

PETER FRANKLIN is Professor of Business English and intercultural business and management communication at HTWG Konstanz University of Applied Sciences, Germany. He is a co-founder member of the KleM Institute for Intercultural Management, Values and Communication and is the editor of the internet-based knowledge and learning community The Delta Intercultural Academy.

Table of Contents

List of Figures General Editors' Preface Acknowledgments Introduction PART I: CONCEPTUALIZING INTERCULTURAL INTERACTION Unpacking Culture Intercultural Interaction Competence Achieving Understanding in Intercultural Interaction Promoting Rapport in Intercultural Interaction Confronting Disadvantage and Domination in Intercultural Interaction Adapting to Unfamiliar Cultures PART II: PROMOTING COMPETENCE IN INTERCULTURAL INTERACTION Assessing Competence in Intercultural Interaction Developing Competence in Intercultural Interaction PART III: RESEARCHING INTERCULTURAL INTERACTION Research Topics in Intercultural Interaction Culture and the Research Process PART IV: RESOURCES ON INTERCULTURAL INTERACTION Resources References Index

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