Table of Contents
INTRODUCTION, Internet, Intranets, and Extranets, Performance Management Challenges, Security Management Challenges, Accounting Management Challenges, Fault Management Challenges, The Role of Internet Service Providers, Summary; BASICS OF THE WEB TECHNOLOGY, Introduction, Web Technology, The Hypertext Markup Language, TCP/IP and HTTP, New Directions with the Intranet Technology , Summary; INTRANET MANAGEMENT CHALLENGES-OVERVIEW, Introduction, Content of Home Pages, Web Server Management, Load Distribution and Balancing, Throughput Capabilities of Access Networks, Browser Performance, Summary; CONTENT AUTHORING AND MANAGEMENT, Design of Home Pages-Content Authoring, Issues with Content Authoring, Content Authoring Tools, Performance Optimization as a Service; LOG FILES ANALYSIS, Introduction, Usage Analysis, Issues of Log File Analysis, Drawbacks of Pure Log File Analysis, Log File Analyzers, Hybrid Products, Summary; TRAFFIC MEASUREMENTS, Introduction, Principles of Data Collection, Issues of Traffic Monitoring, Traffic Monitors, Summary; WEB SERVER AND BROWSER MANAGEMENT, Introduction, Critical Issues with Web Server Management, Management of Unix Servers, Management of NT Servers, Unicenter TNG Web Management Option, OpenView from Hewlett Packard, Performance Tuning of Web Servers, Summary; LOAD BALANCING AND OPTIMAL DISTRIBUTION, Introduction, The Needs for Bandwidth, Service Quality, and Granularity, Issues of Deploying Load Balancing Products, Content Driven Policies, Load Balancing and Optimization Tools, Summary; LOOK-THROUGH-MEASUREMENTS, Introduction, Response Time Measurements, Highlighting Bottlenecks, Tools for Look-Through measurements, Summary