Knowledge Management Tools

by Rudy Ruggles

Overview

Knowledge Management Tools is a unique collection of of articles that provides answers to questions such as:

• What are the tools of the Knowledge Era?
• How can technology help knowledge generation, codification, and transfer?
• What are key considerations as such tools are implemented?
• What might the future hold for the augmentation and automation of knowledge work?

About the Author:

Rudy L. Ruggles, III is a research leader at Ernst & Young's Center for Business Innovation in Boston, where he focuses on knowledge management, knowledge tools, innovation, and applications of complexity theory to business problems. Rudy holds a B.S. in Japanese language from Georgetown University and an M.M. (MBA) from the J.L. Kellogg School of Management, Northwestern University.

Product Details

ISBN-13:	9780080509846
Publisher:	Taylor & Francis, Inc.
Publication date:	12/11/1996
Sold by:	Barnes & Noble
Format:	eBook
Pages:	303
File size:	2 MB

Table of Contents

Chapter 1 Tools for Knowledge Management: An Introduction, Rudy L. Ruggles III; Part 1 Knowledge and Technology; Chapter 2 Information Processing in Computer and Man (1964), Simon Herbert; Chapter 3 Why Computers May Never Think Like People, Stuart Hubert, Dreyfus; Chapter 4 How Many Bulldozers for an Ant Colony?, Daniel Crevier; Part 2 Knowledge Generation; Chapter 5 Information Systems and the Stimulation of Creativity, David Bawden; Chapter 6 The Light of Discovery, George Johnson; Part 3 Knowledge Codification; Chapter 7 Information Retrieval and Cognitive Authority, Patrick Wilson; Chapter 8 Humans, Machines, and the Structure of Knowledge, Harry M. Collins; Part 4 Knowledge Transfer; Chapter 9 Collaborative Tools: A First Look, Michael Schrage; Chapter 10 Knowledge Synthesis and Computer-Based Communication Systems: Changing Behaviors and Concepts, Kathleen Vian, Robert Johansen; Part 5 Implementation; Chapter 11 Implementing and Integrating New Technical Processes and Tools, Dorothy Leonard-Barton; Chapter 12 Learning from Notes: Organizational Issues in Groupware Implementation, Wanda J. Orlikowski; Chapter 13 Cosmos Vs. Chaos: Sense and Nonsense in Electronic Contexts, Karl E. Weick; Chapter 14 Future: A Knowledge-Based System for Threat Assessment, P.J. dejongh, K.J. Carden, N.A. Rogers; Part 6 What Next?; Chapter 15 Webs of Cognition, Daniel McNeill, Paul Freiberger; Chapter 16 Into the Future, Stan Franklin;