The Manager's Answer Book: Practical Answers to More Than 200 Questions Every Manager Asks

by Susan Benjamin

Overview

Management issues frustrate managers and employees alike, consuming countless hours of productivity and taking a serious toll on morale and turnover.

The Manager's Answer Book answers more than 200 common questions that managers ask with common-sense and actionable advice, ranging from the basics of how to be a manager to the subtle nuances of handling sticky situations. Questions include:

• What makes some managers succeed and others fail?
• Is it more effective to be highly involved or behind-the-scenes?
• How do you communicate your employee's issue to your manager?
• What is the best way to handle an insubordinate employee?
• What methods best encourage employee growth?

An extension of the successful Answer Book series, The Manager's Answer Book is the resource every new and experienced managers will want to keep on hand.

Product Details

ISBN-13:	9781402234729
Publisher:	Sourcebooks
Publication date:	02/01/2008
Series:	Answer Book
Sold by:	Barnes & Noble
Format:	eBook
Pages:	256
File size:	2 MB

About the Author

Susan Benjamin, a consultant and management expert, has been helping businesses and other organizations improve for over 20 years. She has trained over 100,000 employees, and has appeared in The Wall Street Journal, The Chicago Tribune, USA Today and The New York Daily News. She lives in Washington, D.C.

Table of Contents

Acknowledgments
Introduction: Answers about The Manager's Answer Book

Chapter 1. Attributes of a Great Manager
Chapter 2. Managing People
Chapter 3. Managing Teams
Chapter 4. Managing Communications
Chapter 5. Managing Projects -

Appendix: More Answers for Managers
Index
About the Author