ISBN-10:
1555582567
ISBN-13:
9781555582562
Pub. Date:
05/01/2002
Publisher:
Elsevier Science
Managing Systems Migrations And Upgrades

Managing Systems Migrations And Upgrades

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Product Details

ISBN-13: 9781555582562
Publisher: Elsevier Science
Publication date: 05/01/2002
Pages: 476
Product dimensions: 0.96(w) x 7.00(h) x 10.00(d)

About the Author

Charles V. Breakfield, Nortel Networks Engineering Solutions Manager, specializes in designing complex contact centers. He is a certified Microsoft Certified System Engineer, Banyan Network Engineer, and Netware Systems Administrator. His experience with solutions of business issues through technology application has made him a prime resource for complex integrations solutions.

Roxanne E. Burkey, Nortel Networks Senior Systems Engineer, has provided in-depth client analysis and design support for information systems based on business requirements for over 20 years. She holds a Master’s Degree in Information Systems. Burkey is the author of several articles on data handling and data integration with current technology, and has led many workshops with a focus on relating business, technology, and human factor issues during technology migration.

Table of Contents

Introduction; Outside Looking In; Marketplace Pulse; Selling Cycle; Development Cycle; The Migration Process; Technology Shortfall Impact; Support Issues; Move-Forward Model; Summary Findings; Appendices: Glossary; References; Attributions

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