Think how commonplace it is now for people to ask Siri for the weather forecast, deploy Roomba to clean their homes, or summon Alexa to turn on the lights. The "smart home" market will reach well over $100 billion in the next five years on the promise of products that are truly integrated with our cooking, cleaning, entertainment, security, and hygiene habits.
But the reality is, these first-generation "smart" products aren't very smart—yet. We're clearly seeing only the tip of the iceberg in terms of capability and how such products can enhance our lives. How do we take it to the next level?
In a word, design—and more specifically, social design. In this fascinating and instructive book, leading product design expert Carla Diana describes how new technology is allowing designers to humanize consumer products in delightfully subtle ways. Showcasing vivid examples of social design principles such as "product presence," "object expression," and "interaction intelligence," we see how inventive uses of light, sound, and movement can evoke human responses to even the most mundane products. Diana offers clear guidelines and takeaways for conceptualizing, building, and optimizing products using such methods as bodystorming, scenario storyboarding, video prototyping, behavior charting, and more.
My Robot Gets Me provides keen insights and practical advice to anyone interested or involved in the burgeoning smart marketplace, from product designers and developers to managers and venture capitalists.
|Publisher:||Harvard Business Review Press|
|Product dimensions:||6.10(w) x 9.30(h) x 1.30(d)|
About the Author
You can find Carla Diana at: carladiana.com/blog/ and twitter.com/carladian.
Table of Contents
1 Introduction 1
"Smart" Is Not Enough-Products Need to Be Social
2 How Social Design Works 25
Affordances and Interaction
3 Product Presence 41
Form Follows Feeling
4 Object Expression 73
5 Interaction Intelligence 105
The Rich Conversation between Objects and People
6 Designing Context 149
The Right Interaction for the Right Time and Frame of Mind
7 Designing Ecosystems 183
Connecting Everything Together
8 Intelligence on Many Levels 209
AI and Social Savvy
9 The Future Is Here 239
About the Author 273