Rocket Surgery Made Easy: The Do-It-Yourself Guide to Finding and Fixing Usability Problems

Rocket Surgery Made Easy: The Do-It-Yourself Guide to Finding and Fixing Usability Problems

by Steve Krug

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Overview

Rocket Surgery Made Easy: The Do-It-Yourself Guide to Finding and Fixing Usability Problems by Steve Krug

It's been known for years that usability testing can dramatically improve products. But with a typical price tag of $5,000 to $10,000 for a usability consultant to conduct each round of tests, it rarely happens.

In this how-to companion to Don't Make Me Think: A Common Sense Approach to Web Usability, Steve Krug spells out a streamlined approach to usability testing that anyone can easily apply to their own Web site, application, or other product. (As he said in Don't Make Me Think, "It's not rocket surgery".)

Using practical advice, plenty of illustrations, and his trademark humor, Steve explains how to:

  • Test any design, from a sketch on a napkin to a fully-functioning Web site or application
  • Keep your focus on finding the most important problems (because no one has the time or resources to fix them all)
  • Fix the problems that you find, using his "The least you can do" approach
By paring the process of testing and fixing products down to its essentials ("A morning a month, that's all we ask"), Rocket Surgery makes it realistic for teams to test early and often, catching problems while it's still easy to fix them. Rocket Surgery Made Easy adds demonstration videos to the proven mix of clear writing, before-and-after examples, witty illustrations, and practical advice that made Don't Make Me Think so popular.

Product Details

ISBN-13: 9780321702845
Publisher: Pearson Education
Publication date: 12/08/2009
Series: Voices That Matter
Sold by: Barnes & Noble
Format: NOOK Book
Pages: 168
Sales rank: 898,580
File size: 5 MB

Table of Contents

FINDING USABILITY PROBLEMS
Chapter 1 You don’t see any elephants around here, do you?
What do-it-yourself usability testing is, why it always works, and why so little of it gets done
Chapter 2 I will now saw my [lovely] assistant in half
What a do-it-yourself test looks like
Chapter 3 A morning a month; that’s all we ask
A plan you can actually follow
Chapter 4 What do you test, and when do you test it?
Why the hardest part is starting early enough
Chapter 5 Recruit loosely and grade on a curve
Who to test, and how to find them
Chapter 6 Find some things for them to do
Picking tasks to test, and creating scenarios for them
Chapter 7 Some boring checklists
…that will save your butt
Chapter 8 Mind reading made easy
Your job as test facilitator
Chapter 9 Make it a spectator sport
Getting everyone to watch, and telling them what to look for
FIXING USABILITY PROBLEMS
Chapter 10 Debriefing 101
Comparing notes and deciding what to fix
Chapter 11 The least you can do™
The best ways to fix usability problems
Chapter 12 The usual suspects
Some problems you’re likely to find, and how to think about fixing them
Chapter 13 Making sure life actually improves
THE ROAD AHEAD
Chapter 14 Teleportation made easy
Remote Testing: Fast, cheap, and slightly out of control
Chapter 15 Overachievers only
Recommended reading and more
Chapter 16 Happy trails / to you
A few final words of encouragement


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Rocket Surgery Made Easy: The Do-It-Yourself Guide to Finding and Fixing Usability Problems 3.3 out of 5 based on 0 ratings. 3 reviews.
InTheBookcase More than 1 year ago
Great resource for web designers! -- Or for anyone working on a project that needs to have a user-friendly polish. I learned a LOT about usability testing and how easy it can be. I'd like to run some usability tests in the future, and I've acquired many pointers of what to keep in mind and what you should prepare for. Krug has written this in a fun, easy-to-read manner. Great for beginners or advanced leaders at usability testing.
Anonymous More than 1 year ago
Anonymous More than 1 year ago
I haven't read it yet but if the only one star rating has no reason why its one star, why should i have to explain my actions