Saving Civility: 52 Ways to Tame Rude, Crude & Attitude for a Polite Planet

Saving Civility: 52 Ways to Tame Rude, Crude & Attitude for a Polite Planet

by Sara Hacala

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Product Details

ISBN-13: 9781594733147
Publisher: Turner Publishing Company
Publication date: 08/01/2011
Pages: 240
Product dimensions: 6.00(w) x 8.90(h) x 0.70(d)

About the Author

Sara Hacala, a frequent speaker around the United States on the topic of civility, is president of Sara Hacala & Associates LLC, which provides full-service training and seminars in all aspects of business etiquette, manners and civility for corporate personnel, university students and individuals. She is author of Saving Civility: 52 Ways to Tame Rude, Crude and Attitude for a Polite Planet. She also works in high schools with "at-risk" students, teaching vital interpersonal skills to help them access the business arena and increase their opportunities for success. A world traveler and consummate hostess, she is a graduate of the Protocol School of Washington.

Sara Hacala is available to speak on the following topics:

  • Is Bad Behavior the New Normal? How Can We Change It?
  • How to Disagree Agreeably
  • Kids' Social Skills: How They Impact Their Success
  • Work at Workplace Civility

Table of Contents

Introduction

The Rise of Rude, Crude, and Attitude

How We're All Part of the Problem 1

How Rude Can You Be? 5

The Disconnect 10

Incivility Bites 22

The Polite Planet Action Guide

How You Can Be Part of the Solution

1 Know Who You Are 35

2 Live in the Present Moment 38

3 Smile 41

4 See Yourself as Others See You 45

5 Sharpen Your Social Antenna 48

6 Respect the Boundaries of Others 51

7 Listen Up 55

8 Discern the Right Meaning 59

9 Strike a Tone 61

10 Recognize the Power of Words 64

11 Hold Your Tongue 68

12 Resist Rhetoric 72

13 Disagree Agreeably 75

14 Keep a Negotiation on Track 79

15 Don't Burn Bridges 82

16 Set Your Moral Compass 84

17 Build Trust 86

18 Strive for Truth 89

19 Take the High Road 92

20 Laugh at Least Once a Day 94

21 Just Be Nice! 98

22 Cultivate Optimism 101

23 Embrace Kindness 105

24 Live Generously 108

25 Practice Gratitude 113

26 Embody Enough 117

27 Adapt Adeptly 122

28 Practice Patience 125

29 Drive Gently on the Road 128

30 Pick Your Battles Wisely 131

31 Remember What Your Mother Taught You 133

32 Teach Your Children Well 136

33 Bring Back the Magic 140

34 Mind Your Cybermanners 143

35 Time It Right 146

36 Delight Your Host, Please Your Guest 149

37 Dress to Fit 153

38 Apologize 156

39 Learn to Forgive 161

40 Celebrate Diversity 165

41 Travel Often and Well 168

42 Consider Your Fellow Travellers 172

43 Practice Nonviolence 174

44 Judge Not Thy Neighbor 176

45 Play Fair and Everyone Wins 178

46 Put All Hands on Deck 180

47 Choose Your Heroes Wisely 183

48 Enhance Your Likeability 186

49 Work at Workplace Civility 189

50 Grow a Very Big Heart 193

51 Reel in What's Real 198

52 Plant a Seed 200

A Call to Action

Plea for a Polite Planet 205

Acknowledgments 213

Notes 217

References 223

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