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Saving Civility: 52 Ways to Tame Rude, Crude & Attitude for a Polite Planet

Saving Civility: 52 Ways to Tame Rude, Crude & Attitude for a Polite Planet

by Sara Hacala
Saving Civility: 52 Ways to Tame Rude, Crude & Attitude for a Polite Planet

Saving Civility: 52 Ways to Tame Rude, Crude & Attitude for a Polite Planet

by Sara Hacala

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Overview

"Each of us has the power to make the planet a more hospitable, pleasant, caring, and safe place to live.... It starts with respecting others and recognizing their right to be here. Saving Civility is about how we contribute to society and work together—locally and globally—with greater respect, awareness, understanding, and acceptance of one another. A polite planet embodies a worldview of a civilized society—one that is enlightened and empathetic."
—from the Introduction

Cyberbullying, hostile and polarizing political infighting, and tasteless and tactless behavior may be on the rise, but it doesn't have to be this way. Sara Hacala, a certified etiquette and protocol consultant, offers a definitive look at what civility means and how it can change the nature of everyday interaction. She goes beyond a superficial discussion of proper manners to present civility as a mind-set that encompasses values and attitudes that help you embrace your connections to others and repair society. Tapping the wisdom of ancient spiritual luminaries as well as the latest social science research, she provides fifty-two practical ways you can reverse the course of incivility and make the world a more enriching, pleasant place to live.



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Product Details

ISBN-13: 9781594733765
Publisher: Turner Publishing Company
Publication date: 12/14/2012
Sold by: Barnes & Noble
Format: eBook
Pages: 240
File size: 495 KB

About the Author

Sara Hacala, a frequent speaker around the United States on the topic of civility, is president of Sara Hacala&Associates LLC, which provides full-service training and seminars in all aspects of business etiquette, manners and civility for corporate personnel, university students and individuals. She is author of Saving Civility: 52 Ways to Tame Rude, Crude and Attitude for a Polite Planet. She also works in high schools with "at-risk" students, teaching vital interpersonal skills to help them access the business arena and increase their opportunities for success. A world traveler and consummate hostess, she is a graduate of the Protocol School of Washington.

Sara Hacala is available to speak on the following topics:

  • Is Bad Behavior the New Normal? How Can We Change It?
  • How to Disagree Agreeably
  • Kids' Social Skills: How They Impact Their Success
  • Work at Workplace Civility

Table of Contents

INTRODUCTION
The Rise of Rude, Crude, and Attitude
How We're All Part of the Problem . . . . . . . . . . . . . . . . . . . . . . . . . 1
How Rude Can You Be? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
The Disconnect. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Incivility Bites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
The Polite Planet Action Guide
How You Can Be Part of the Solution
1 Know Who You Are . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
2 Live in the Present Moment. . . . . . . . . . . . . . . . . . . . . 38
3 Smile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
4 See Yourself as Others See You. . . . . . . . . . . . . . . . . . . 45
5 Sharpen Your Social Antenna . . . . . . . . . . . . . . . . . . . 48
6 Respect the Boundaries of Others . . . . . . . . . . . . . . . 51
7 Listen Up. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
8 Discern the Right Meaning . . . . . . . . . . . . . . . . . . . . . 59
9 Strike a Tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
10 Recognize the Power of Words . . . . . . . . . . . . . . . . . . 64
11 Hold Your Tongue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
12 Resist Rhetoric . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
13 Disagree Agreeably . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
14 Keep a Negotiation on Track . . . . . . . . . . . . . . . . . . . . 79
15 Don’t Burn Bridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
16 Set Your Moral Compass . . . . . . . . . . . . . . . . . . . . . . . . 84
17 Build Trust. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
18 Strive for Truth. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
19 Take the High Road . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
20 Laugh at Least Once a Day. . . . . . . . . . . . . . . . . . . . . . 94
21 Just Be Nice! . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
22 Cultivate Optimism . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
23 Embrace Kindness . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
24 Live Generously. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
25 Practice Gratitude. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
26 Embody Enough . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
27 Adapt Adeptly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
28 Practice Patience. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
29 Drive Gently on the Road . . . . . . . . . . . . . . . . . . . . . . 128
30 Pick Your Battles Wisely. . . . . . . . . . . . . . . . . . . . . . . . 131
31 Remember What Your Mother Taught You. . . . . . . 133
32 Teach Your Children Well . . . . . . . . . . . . . . . . . . . . . . 136
33 Bring Back the Magic . . . . . . . . . . . . . . . . . . . . . . . . . . 140
34 Mind Your Cybermanners . . . . . . . . . . . . . . . . . . . . . 143
35 Time It Right. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
36 Delight Your Host, Please Your Guest . . . . . . . . . . . 149
37 Dress to Fit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
38 Apologize. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
39 Learn to Forgive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
40 Celebrate Diversity . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
41 Travel Often and Well. . . . . . . . . . . . . . . . . . . . . . . . . . 168
42 Consider Your Fellow Travelers . . . . . . . . . . . . . . . . . 172
43 Practice Nonviolence. . . . . . . . . . . . . . . . . . . . . . . . . . 174
44 Judge Not Thy Neighbor . . . . . . . . . . . . . . . . . . . . . . . 176
45 Play Fair and Everyone Wins . . . . . . . . . . . . . . . . . . . 178
46 Put All Hands on Deck. . . . . . . . . . . . . . . . . . . . . . . . . 180
47 Choose Your Heroes Wisely . . . . . . . . . . . . . . . . . . . . 183
48 Enhance Your Likeability . . . . . . . . . . . . . . . . . . . . . . 186
49 Work at Workplace Civility . . . . . . . . . . . . . . . . . . . . . 189
50 Grow a Very Big Heart . . . . . . . . . . . . . . . . . . . . . . . . . 193
51 Reel in What’s Real . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
52 Plant a Seed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200
A Call to Action
Plea for a Polite Planet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
Acknowledgments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223

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