Sell the Way You Buy: A Modern Approach To Sales That Actually Works (Even On You!)
When was the last time you enjoyed talking to a salesperson?

While a Vice President at Salesforce, David Priemer had an epiphany: the very sales tactics his team was using were not working on him. While the company—and his entire profession—was acting with more than enough gusto, they lacked emotional awareness and empathy. Put simply: they were not selling the way they buy.

The truth is that, as buyers, we’re not often aware of the pathways and mechanisms by which we make purchasing decisions, and customers aren’t always sure about what they want or need. In Sell the Way You Buy, Priemer reveals scientifically supported methods of understanding your customer, identifying their needs, and moving them toward the right solution, all while avoiding the behaviors that make the average person dislike salespeople. Sell the Way You Buy is about much more than putting yourself in the customer’s shoes. It’s about learning how to ask questions, how to listen, how to tell a compelling brand story, and how to talk to customers in a human way that truly connects. In short: to sell the way you buy.

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Sell the Way You Buy: A Modern Approach To Sales That Actually Works (Even On You!)
When was the last time you enjoyed talking to a salesperson?

While a Vice President at Salesforce, David Priemer had an epiphany: the very sales tactics his team was using were not working on him. While the company—and his entire profession—was acting with more than enough gusto, they lacked emotional awareness and empathy. Put simply: they were not selling the way they buy.

The truth is that, as buyers, we’re not often aware of the pathways and mechanisms by which we make purchasing decisions, and customers aren’t always sure about what they want or need. In Sell the Way You Buy, Priemer reveals scientifically supported methods of understanding your customer, identifying their needs, and moving them toward the right solution, all while avoiding the behaviors that make the average person dislike salespeople. Sell the Way You Buy is about much more than putting yourself in the customer’s shoes. It’s about learning how to ask questions, how to listen, how to tell a compelling brand story, and how to talk to customers in a human way that truly connects. In short: to sell the way you buy.

17.95 In Stock
Sell the Way You Buy: A Modern Approach To Sales That Actually Works (Even On You!)

Sell the Way You Buy: A Modern Approach To Sales That Actually Works (Even On You!)

by David Priemer
Sell the Way You Buy: A Modern Approach To Sales That Actually Works (Even On You!)

Sell the Way You Buy: A Modern Approach To Sales That Actually Works (Even On You!)

by David Priemer

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$17.95 
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Overview

When was the last time you enjoyed talking to a salesperson?

While a Vice President at Salesforce, David Priemer had an epiphany: the very sales tactics his team was using were not working on him. While the company—and his entire profession—was acting with more than enough gusto, they lacked emotional awareness and empathy. Put simply: they were not selling the way they buy.

The truth is that, as buyers, we’re not often aware of the pathways and mechanisms by which we make purchasing decisions, and customers aren’t always sure about what they want or need. In Sell the Way You Buy, Priemer reveals scientifically supported methods of understanding your customer, identifying their needs, and moving them toward the right solution, all while avoiding the behaviors that make the average person dislike salespeople. Sell the Way You Buy is about much more than putting yourself in the customer’s shoes. It’s about learning how to ask questions, how to listen, how to tell a compelling brand story, and how to talk to customers in a human way that truly connects. In short: to sell the way you buy.


Product Details

ISBN-13: 9781989603208
Publisher: Page Two Books, Inc.
Publication date: 04/07/2020
Pages: 288
Sales rank: 512,988
Product dimensions: 6.00(w) x 8.95(h) x 0.85(d)

About the Author

David Priemer is widely recognized as a thought leader in the area of sales and sales leadership and has been published in the Harvard Business Review, MIT Sloan Management Review as well as Forbes, Entrepreneur, and Inc. magazines. He has led top-performing sales teams at high-growth startups and is a former VP of Salesforce, where he created the Sales Leadership Academy program. Often referred to as the "Sales Professor," David helps organizations drive revenue growth, people development, and winning cultures by infusing the core principles of science, empathy, and execution into their sales operations. He is also an Adjunct Professor at the Smith School of Business at Queen's University. He blogs at cerebralselling.com.

Table of Contents

1 How We Arrived Here 1

The Cobra Kai Paradox 3

Empathy Epiphany 5

The Journey to Asking Why 7

State of Modern Selling 9

Rise of the Unconscious Seller 12

The One Question to Never Ask Your Customer 13

The Quest for Understanding 15

From Science to Sales 18

Everyone Is in Sales (and We Don't Teach It) 20

The Path Forward 22

2 The Battle for Customer Attention 27

Inertia: The Enemy of Sales 29

Spotting Status Quo Bias 31

The Attention/Value Matrix 33

The Power of Prescription 40

Exploring Our Buying Pathways 48

3 Into the Mind of the Buyer 49

A Magical Question 51

The Introduction of Bias 54

The Science of Decision-Making 57

Forget Everything You Know About Value 59

The Intersection of Logic and Feelings 64

The Binary Paradox of ROI 66

DO Sweat the Small Things 72

4 Buying Experiences and Feelings 75

Trouble at the Happiest Place on Earth 77

The Experience Is the Product 81

The Power of Listening 84

The Wisdom of the Crowd 88

Don't Sell Solutions, Sell Problems 94

5 High-Impact Messaging 103

A Deceptively Difficult Question 106

Polarization: Who Is Your Enemy? 108

Juxtaposition: Converting through Comparison 114

Land Your Message with Provocative Questions 118

Conviction: Leading with What You Believe 121

"Once Upon a Time…": Telling the Story of Your Solution 128

Road-Testing Your Message 134

6 Mindful Discovery 139

The Discovery Challenge 143

Part 1 What Do You Want to Know? 146

Part 2 How Will You Get Them to Tell You? 158

Part 3 How to Architect the Conversation for Maximum Success 176

Giving to Get 186

Mastering Conversational Questions 189

The Surprising Science behind Ordering Your Discovery Questions 203

Don't Spend Too Much Time Losing! 207

7 Objection Handling 211

The EQ Blind Spot 215

Understanding Intent 217

The intent Spectrum 218

Revealing the Method to Their Madness 223

A Simple Objection-Handling Model 227

Ten Objection-Response Tactics 229

The Intent-Response Connection 245

Crafting Your Combinations: Putting It All Together 250

Attuning Yourself to Hidden Objections 252

8 Final Thoughts 255

Endnotes 261

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